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RECALLROADTHE CAMPAIGN RECORD

MODEL-YEAR RECALL REPORT

2020 Mercedes-Benz Cla 250 recalls

NHTSA's September 21, 2026 snapshot lists 11 safety recall campaigns for the 2020 Mercedes-Benz Cla 250, spanning 9 component groups. A model match does not confirm that a specific VIN is included.

Official source: NHTSA recall campaign file · Snapshot September 21, 2026

Distinct campaigns11not VIN-specific
Component groups9distinct top-level categories
Latest recordJuly 24, 2026report received
VIN resultNot checkeduse official lookup

01 / OFFICIAL CAMPAIGNS

2020 Mercedes-Benz Cla 250 recall campaigns

The 2020 Mercedes-Benz Cla 250 report contains 11 distinct NHTSA campaigns; the most recently received record is campaign 26V481000 dated July 24, 2026.
Component
LATCHES/LOCKS/LINKAGES
Report received
July 24, 2026
Potential units
310,667campaign-wide
Defect and consequence

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 A-Class, 2022-2023 C-Class, 2024 CLE, 2020-2026 GLA/GLB, and 2023-2024 GLC vehicles. Please refer to MBUSA's recall report for specific model information. The micro-switch in the driver's door lock may corrode and fail to detect an open door, preventing the electronic parking brake or "Auto-Park" feature from engaging automatically. This may result in a vehicle rollaway.

Why it matters: A vehicle rollaway increases the risk of a crash or injury.

Remedy

Dealers will replace the driver's door lock, free of charge. Owner notification letters are expected to be mailed September 18, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning July 31, 2026.

Owner notification: Date not reported · Filing manufacturer: Mercedes-Benz USA, LLC

CAMPAIGN

NHTSA 23V732000

Component
EQUIPMENT, SERVICE BRAKES, HYDRAULIC
Report received
November 1, 2023
Potential units
42,742campaign-wide
Defect and consequence

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2020 A220, 2020 CLA250, GLB250, AMG A35, AMG CLA45, AMG CLA35, and 2021 GLA250 vehicles. The vehicles may not be equipped with an inspection gauge to check the wear of the rear brake pads. In addition, information for using this inspection gauge might not be included in the owner's manual. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems.".

Why it matters: Driving with worn brake pads can reduce braking ability, increasing the risk of a crash.

Remedy

Dealers will install an inspection gauge and provide supplemental owner's manual information, free of charge. Owner notification letters were mailed on February 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

Owner notification: February 29, 2024 · Filing manufacturer: Mercedes-Benz USA, LLC

Component
COMMUNICATION, ELECTRICAL SYSTEM
Report received
May 20, 2022
Potential units
242,722campaign-wide
Defect and consequence

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Why it matters: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy

The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

Owner notification: July 8, 2022 · Filing manufacturer: Mercedes-Benz USA, LLC

Component
BACK OVER PREVENTION
Report received
April 8, 2022
Potential units
126,443campaign-wide
Defect and consequence

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility.".

Why it matters: An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

Remedy

Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.

Owner notification: July 15, 2022 · Filing manufacturer: Mercedes-Benz USA, LLC

CAMPAIGN

NHTSA 21V989000

Component
STEERING
Report received
December 17, 2021
Potential units
1campaign-wide
Defect and consequence

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling one 2020 CLA250 vehicle. The power supply connection to the electric power steering may have been contaminated with melted adhesive, which can cause the power steering assist to fail while driving.

Why it matters: A sudden loss of power steering assist can increase the risk of a crash.

Remedy

A dealer will inspect and repair the power supply connection, as necessary, free of charge. The owner notification letter was mailed January 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021120016.

Owner notification: January 21, 2022 · Filing manufacturer: Mercedes-Benz USA, LLC

Component
FUEL SYSTEM, GASOLINE
Report received
December 13, 2021
Potential units
139campaign-wide
Defect and consequence

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.

Why it matters: A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.

Remedy

Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.

Owner notification: April 22, 2022 · Filing manufacturer: Mercedes-Benz USA, LLC

Component
BACK OVER PREVENTION, ELECTRICAL SYSTEM
Report received
May 14, 2021
Potential units
343,191campaign-wide
Defect and consequence

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.".

Why it matters: A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Remedy

The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.

Owner notification: June 28, 2021 · Filing manufacturer: Mercedes-Benz USA, LLC

Component
COMMUNICATION
Report received
February 12, 2021
Potential units
67campaign-wide
Defect and consequence

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.

Why it matters: A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy

MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.

Owner notification: March 31, 2021 · Filing manufacturer: Mercedes-Benz USA, LLC

Component
COMMUNICATION, ELECTRICAL SYSTEM
Report received
February 5, 2021
Potential units
1,292,258campaign-wide
Defect and consequence

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Why it matters: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

Owner notification: March 12, 2021 · Filing manufacturer: Mercedes-Benz USA, LLC

Component
ELECTRICAL SYSTEM
Report received
February 14, 2020
Potential units
2,101campaign-wide
Defect and consequence

Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC vehicles. The instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays.".

Why it matters: If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030019.

Owner notification: March 31, 2020 · Filing manufacturer: Mercedes-Benz USA, LLC.

CAMPAIGN

NHTSA 19V685000

Component
AIR BAGS
Report received
September 27, 2019
Potential units
2,222campaign-wide
Defect and consequence

Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 A 220 and A 220 4MATIC, 2020 CLA 250, CLA 250 4 MATIC, GLC 300 Coupe 4MATIC, GLC 300 and GLC 300 4MATIC vehicles. The driver's side front airbag modules may not have been properly bolted down.

Why it matters: In the event of a crash necessitating deployment of the driver's front airbag, the airbag may not deploy properly, increasing the risk of injury.

Remedy

MBUSA will notify owners, and dealers will inspect the driver airbag module and replace it, as necessary, free of charge. The recall began October 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019100001.

Owner notification: October 29, 2019 · Filing manufacturer: Mercedes-Benz USA, LLC.

02 / COMPONENT BREADTH

What defects are listed for the 2020 Mercedes-Benz Cla 250?

The most frequent component groups in 2020 Mercedes-Benz Cla 250 campaign records are Electrical System (4), Communication (3), Back Over Prevention (2), Air Bags (1), Fuel System, Gasoline (1); these counts describe filed campaigns rather than observed failure rates.
Electrical System4
Communication3
Back Over Prevention2
Air Bags1
Fuel System, Gasoline1

03 / MODEL-YEAR CONTEXT

How the 2020 Mercedes-Benz Cla 250 compares across model years

RecallRoad publishes 4 model-year reports for the Mercedes-Benz Cla 250, spanning 2018–2021; each year keeps its NHTSA campaign count separate.
Open the complete Mercedes-Benz Cla 250 model history →