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MODEL-YEAR RECALL REPORT

2021 Mercedes-Benz Cla 250 recalls

NHTSA's September 21, 2026 snapshot lists 5 safety recall campaigns for the 2021 Mercedes-Benz Cla 250, spanning 5 component groups. A model match does not confirm that a specific VIN is included.

Official source: NHTSA recall campaign file · Snapshot September 21, 2026

Distinct campaigns5not VIN-specific
Component groups5distinct top-level categories
Latest recordJuly 24, 2026report received
VIN resultNot checkeduse official lookup

01 / OFFICIAL CAMPAIGNS

2021 Mercedes-Benz Cla 250 recall campaigns

The 2021 Mercedes-Benz Cla 250 report contains 5 distinct NHTSA campaigns; the most recently received record is campaign 26V481000 dated July 24, 2026.
Component
LATCHES/LOCKS/LINKAGES
Report received
July 24, 2026
Potential units
310,667campaign-wide
Defect and consequence

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 A-Class, 2022-2023 C-Class, 2024 CLE, 2020-2026 GLA/GLB, and 2023-2024 GLC vehicles. Please refer to MBUSA's recall report for specific model information. The micro-switch in the driver's door lock may corrode and fail to detect an open door, preventing the electronic parking brake or "Auto-Park" feature from engaging automatically. This may result in a vehicle rollaway.

Why it matters: A vehicle rollaway increases the risk of a crash or injury.

Remedy

Dealers will replace the driver's door lock, free of charge. Owner notification letters are expected to be mailed September 18, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning July 31, 2026.

Owner notification: Date not reported · Filing manufacturer: Mercedes-Benz USA, LLC

Component
COMMUNICATION, ELECTRICAL SYSTEM
Report received
May 20, 2022
Potential units
242,722campaign-wide
Defect and consequence

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Why it matters: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy

The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

Owner notification: July 8, 2022 · Filing manufacturer: Mercedes-Benz USA, LLC

Component
BACK OVER PREVENTION, ELECTRICAL SYSTEM
Report received
May 14, 2021
Potential units
343,191campaign-wide
Defect and consequence

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.".

Why it matters: A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Remedy

The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.

Owner notification: June 28, 2021 · Filing manufacturer: Mercedes-Benz USA, LLC

Component
COMMUNICATION, ELECTRICAL SYSTEM
Report received
February 5, 2021
Potential units
1,292,258campaign-wide
Defect and consequence

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Why it matters: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

Owner notification: March 12, 2021 · Filing manufacturer: Mercedes-Benz USA, LLC

CAMPAIGN

NHTSA 21V034000

Component
CHILD SEAT
Report received
January 29, 2021
Potential units
231campaign-wide
Defect and consequence

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 A220, A35 AMG, and CLA250 vehicles. The child seat anchoring system (ISOFIX) may be missing the right-side anchoring bar from the ISOFIX bracket on the right-rear seat.

Why it matters: If the anchoring bar is missing from the ISOFIX bracket, the child restraint cannot be properly secured to the seat using the ISOFIX securing system, increasing the risk of injury for a child in that seat.

Remedy

MBUSA will notify owners, and dealers will inspect the right-rear ISOFIX bracket and replace the bracket, if necessary, free of charge. The recall began March 16, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021020004.

Owner notification: March 16, 2021 · Filing manufacturer: Mercedes-Benz USA, LLC

02 / COMPONENT BREADTH

What defects are listed for the 2021 Mercedes-Benz Cla 250?

The most frequent component groups in 2021 Mercedes-Benz Cla 250 campaign records are Electrical System (3), Communication (2), Child Seat (1), Back Over Prevention (1), Latches/Locks/Linkages (1); these counts describe filed campaigns rather than observed failure rates.
Electrical System3
Communication2
Child Seat1
Back Over Prevention1
Latches/Locks/Linkages1

03 / MODEL-YEAR CONTEXT

How the 2021 Mercedes-Benz Cla 250 compares across model years

RecallRoad publishes 4 model-year reports for the Mercedes-Benz Cla 250, spanning 2018–2021; each year keeps its NHTSA campaign count separate.
Open the complete Mercedes-Benz Cla 250 model history →