OFFICIAL CAMPAIGN FILE

NHTSA campaign 20V089000

NHTSA campaign 20V089000 covers 13 published year-and-model reports from 1 makes in this index and lists 2,101 potentially affected units campaign-wide. VIN eligibility must be checked separately.

Report received February 14, 2020 · Snapshot September 21, 2026

01 / DEFECT RECORD

What NHTSA campaign 20V089000 says

NHTSA campaign 20V089000 identifies ELECTRICAL SYSTEM and states that If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.

Defect summary

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC vehicles. The instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays.".

Consequence summary

If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.

02 / CORRECTIVE ACTION

Remedy for NHTSA campaign 20V089000

For NHTSA campaign 20V089000, the filed corrective action says: MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030019.

MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030019.

Owner notification: March 31, 2020
Filing manufacturer: Mercedes-Benz USA, LLC.
Component groups: ELECTRICAL SYSTEM

03 / PUBLISHED VEHICLES

Vehicles listed under NHTSA campaign 20V089000

RecallRoad links 13 year-and-model reports associated with NHTSA campaign 20V089000; the list reflects published source rows, not individual VIN coverage.