OFFICIAL CAMPAIGN FILE
NHTSA campaign 24V523000
NHTSA campaign 24V523000 covers 44 published year-and-model reports from 1 makes in this index and lists 2,653 potentially affected units campaign-wide. VIN eligibility must be checked separately.
Report received July 9, 2024 · Snapshot September 21, 2026
01 / DEFECT RECORD
What NHTSA campaign 24V523000 says
Defect summary
Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations.".
Consequence summary
An unstable wheelchair increases the risk of injury to lift occupants.
02 / CORRECTIVE ACTION
Remedy for NHTSA campaign 24V523000
Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.
- Owner notification
- April 25, 2025
- Filing manufacturer
- Prevost Car (US) Inc.
- Component groups
- EQUIPMENT ADAPTIVE/MOBILITY
03 / PUBLISHED VEHICLES