01 / OFFICIAL CAMPAIGNS
2008 Prevost X3-45 recall campaigns
NHTSA 24V523000
- Component
- EQUIPMENT ADAPTIVE/MOBILITY
- Report received
- July 9, 2024
- Potential units
- 2,653campaign-wide
Defect and consequence
Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations.".
Why it matters: An unstable wheelchair increases the risk of injury to lift occupants.
Remedy
Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.
Owner notification: April 25, 2025 · Filing manufacturer: Prevost Car (US) Inc.
NHTSA 18V928000
- Component
- STEERING
- Report received
- December 21, 2018
- Potential units
- 676campaign-wide
Defect and consequence
Defect: Prevost Cars, Inc (Prevost) is recalling certain 2000 XL-45 buses, 2000-2006 XL2-45 buses and 2007-2014 X3-45 buses. The draglink tube turnbuckle may fracture causing a loss of steering.
Why it matters: A complete loss of steering would increase the risk of a crash.
Remedy
Prevost has notified owners, and dealers will replace the draglink, free of charge. Prevost issued an interim notification to owners on February 13, 2019. The recall began June 3, 2019. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR19-04.
Owner notification: June 3, 2019 · Filing manufacturer: Prevost Cars, Inc.
NHTSA 17V618000
- Component
- FUEL SYSTEM, DIESEL
- Report received
- October 4, 2017
- Potential units
- 3,163campaign-wide
Defect and consequence
Defect: Prevost Cars, Inc. (Prevost) is recalling certain 2008-2018 H3-41, H3-45, H3-45 VIP, X3-45, X3-45 VIP, X3-45 VIP Entertainer, and XL2 motor coaches. The fuel tank cradle supports may have gaps at the points where the cradle connects to the coach frame, which can allow the attachment bolts to loosen and fail causing the fuel tank to fall from the vehicle.
Why it matters: If the fuel tank separates from the vehicle, it could be a road hazard and the vehicle would stall. Either scenario increases the risk of a crash.
Remedy
Prevost will notify owners, and dealers will correct the fuel tank cradle mounting, free of charge. The recall began on December 4, 2017. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR17-28.
Owner notification: December 4, 2017 · Filing manufacturer: Prevost Cars, Inc.
NHTSA 15V349000
- Component
- ELECTRICAL SYSTEM
- Report received
- June 5, 2015
- Potential units
- 314campaign-wide
Defect and consequence
Defect: Prevost Cars, Inc. (Prevost) is recalling certain model year 2006-2010 X3-45 coaches manufactured January 11, 2006, to April 12, 2010. The affected vehicles have booster stud connections that may rust. As they rust, the stud may weaken and break, allowing the power cable to ground against the vehicle frame.
Why it matters: If the power cable electrically shorts against the frame, there would be an increased risk of a fire.
Remedy
Prevost will notify owners, and dealers will install a protective box over the connection to prevent the power cable from contacting the frame if it comes loose. Any cable that is corroded will be replaced, free of charge. The recall began on July 24, 2015. Owners may contact Prevost customer service at 1-800-463-7738. Prevost's number for this recall is SR15-27.
Owner notification: July 24, 2015 · Filing manufacturer: Prevost Cars, Inc.
NHTSA 15V122000
- Component
- FUEL SYSTEM, DIESEL
- Report received
- March 2, 2015
- Potential units
- 455campaign-wide
Defect and consequence
Defect: Prevost Cars, Inc. (Prevost) is recalling certain model year 2007-2012 XLII, X3-45, H3-41, H3-45, and H3-45 VIP vehicles manufactured July 5, 2007, to May 11, 2012. The affected vehicles may be missing a fuel line locating clip, allowing the fuel line to rub against the braided coolant hose.
Why it matters: The fuel line rubbing may result in abrasion and a fuel leak, increasing the risk of a fire.
Remedy
Prevost will notify owners, and dealers will inspect the fuel line for abrasion, replacing it as necessary, and will properly secure the fuel line and coolant line, free of charge. The recall began on March 26, 2015. Owners may contact Prevost customer service at 1-418-883-3391. Prevost's number for this recall is SR15-04.
Owner notification: March 26, 2015 · Filing manufacturer: Prevost Cars, Inc.
NHTSA 14V073000
- Component
- ELECTRICAL SYSTEM
- Report received
- February 24, 2014
- Potential units
- 190campaign-wide
Defect and consequence
Defect: Prevost Cars Inc. (Prevost) is recalling certain model year 2008-2010 X3-45 Coaches equipped with Sure Power-brand DC to DC converters containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.
Why it matters: Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
Remedy
Prevost will notify owners, and dealers will replace the converters, free of charge. The recall began on April 15, 2014. Owners may contact Prevost at 1-418-883-2888. Prevost's number for this recall is SR14-12.
Owner notification: April 15, 2014 · Filing manufacturer: Prevost Cars, Inc.
NHTSA 13V534000
- Component
- ELECTRICAL SYSTEM
- Report received
- October 29, 2013
- Potential units
- 142campaign-wide
Defect and consequence
Defect: Prevost is recalling certain model year 2008-2009 X3-45 and X3-45 Entertainer coach buses manufactured November 2, 2006, through November 27, 2008. In the affected buses there are two battery cables. One of cables may have been inadvertently installed in a p-clamp. As a result, the cable that is not run through the p-clamp may rub against the p-clamp causing a short circuit.
Why it matters: A short may result in a vehicle fire.
Remedy
Prevost will notify owners, and dealers will remove the p-clamp, inspect, and replace the affected battery cable as necessary, free of charge. The recall began on December 16, 2013. Owners may contact Prevost at 1-418-883-2888. Prevost's recall number is SR13-73.
Owner notification: December 16, 2013 · Filing manufacturer: Prevost Cars, Inc.
NHTSA 13V039000
- Component
- VEHICLE SPEED CONTROL
- Report received
- February 7, 2013
- Potential units
- 1,033campaign-wide
Defect and consequence
Defect: Prevost is recalling certain model year 2008-2013 X3-45, H3-41 and H3-45 coaches, model year 2011-2013 H3-45 VIP coaches, model year 2012-2013 X3-45 VIP coaches, and model year 2009-2013 XLII-45 Entertainer coaches manufactured from May 16, 2007, through March 14, 2013 and equipped with Volvo engines. Certain conditions may cause the affected coaches to go into a software mode that would result in the throttle signal being fixed at 1700rpms regardless of throttle pedal input from the driver.
Why it matters: Uncontrollable throttle position may lead to a loss of vehicle control, increasing the risk of a crash.
Remedy
Prevost will notify owners and dealers will remedy will the affected coaches, free of charge. The recall began on May 2, 2013. Owners may contact Prevost at 1-418-831-2046.
Owner notification: May 2, 2013 · Filing manufacturer: Prevost Cars, Inc.
NHTSA 12V315000
- Component
- ELECTRICAL SYSTEM
- Report received
- July 6, 2012
- Potential units
- 428campaign-wide
Defect and consequence
Defect: Prevost is recalling certain model year 2007-2009 x3-45 coaches equipped with volvo d13 engines. the jump-start positive terminal block cable may be missing a protective sleeve, which may allow a short-circuit if it contacts other vehicle structures.
Why it matters: If a short-circuit occurs, there is an increased risk of fire.
Remedy
Prevost will notify owners, and dealers will inspect the cable and, as necessary, add protective tubing free of charge. the recall began on july 17, 2012. owners may contact prevost at 1-418-883-2888.
Owner notification: July 17, 2012 · Filing manufacturer: PREVOST CARS, INC.
NHTSA 10V117000
- Component
- EQUIPMENT ADAPTIVE/MOBILITY
- Report received
- March 24, 2010
- Potential units
- 280campaign-wide
Defect and consequence
Defect: Prevost has notified nhtsa of a defect in certain model year 2008-2010 motor coaches fitted with ricon public use lifts. the restraint belt on these lifts was designed to prevent the lift from moving, unless the tongue of the belt is fully engaged and latched in the buckle. ricon has discovered, however, that it is possible for the operator to insert the belt tongue into the buckle without fully engaging the latching mechanism. in this case, the restraint belt would appear to be latched, and the operator could run the lift. if the restraint belt tongue is not fully engaged into the restraint belt buckle, and latched, the lift may operate with an occupant on the platform.
Why it matters: The user of the lift could be injured should the lift move without the restraint belt properly buckled.
Remedy
Prevost coach is working with ricon and prevost will be handling the remedy for this campaign through safety recall (sr10-19). prevost will provide customers with a warning decal and a dvd-based training aid. the recall began on june 14, 2010. owners may contact prevost technical publications at 1-418-831-5432 x 235 or by email at [email protected].
Owner notification: June 14, 2010 · Filing manufacturer: PREVOST CARS, INC.
02 / COMPONENT BREADTH