01 / OFFICIAL CAMPAIGNS
2022 Mercedes-Benz Sprinter 3500 recall campaigns
NHTSA 24V930000
- Component
- ELECTRICAL SYSTEM
- Report received
- December 13, 2024
- Potential units
- 697campaign-wide
Defect and consequence
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays.".
Why it matters: A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.
Remedy
Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.
Owner notification: January 31, 2025 · Filing manufacturer: Daimler Vans USA, LLC
NHTSA 23V876000
- Component
- STRUCTURE
- Report received
- December 21, 2023
- Potential units
- 387campaign-wide
Defect and consequence
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.
Why it matters: A detached partition wall can increase the risk of injury.
Remedy
Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.
Owner notification: January 31, 2024 · Filing manufacturer: Daimler Vans USA, LLC
NHTSA 23V806000
- Component
- STRUCTURE
- Report received
- December 1, 2023
- Potential units
- 131campaign-wide
Defect and consequence
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.
Why it matters: An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.
Remedy
Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LACKHA.
Owner notification: November 4, 2024 · Filing manufacturer: Daimler Vans USA, LLC
NHTSA 23V204000
- Component
- ELECTRICAL SYSTEM
- Report received
- March 24, 2023
- Potential units
- 6,857campaign-wide
Defect and consequence
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.
Why it matters: A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
Remedy
Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.
Owner notification: May 5, 2023 · Filing manufacturer: Daimler Vans USA, LLC
NHTSA 23V101000
- Component
- AIR BAGS, ELECTRICAL SYSTEM
- Report received
- February 17, 2023
- Potential units
- 350campaign-wide
Defect and consequence
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2022 Mercedes-Benz Sprinter vehicles equipped with electrically adjustable front swivel-seats. The wiring harnesses for the swivel-seats may have been incorrectly installed and may become damaged, which can cause the front side air bags not to deploy as intended.
Why it matters: An air bag that does not deploy as intended increases the risk of injury in a crash.
Remedy
Dealers will inspect and reattach the wiring harnesses, as necessary, free of charge. Owner notification letters were mailed March 17, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 5491810.
Owner notification: March 17, 2023 · Filing manufacturer: Daimler Vans USA, LLC
NHTSA 22V796000
- Component
- POWER TRAIN
- Report received
- October 21, 2022
- Potential units
- 124,305campaign-wide
Defect and consequence
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollaway.
Why it matters: Vehicle rollaway increases the risk of a crash.
Remedy
Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's numbers for this recall are 22V2790611, 22V2790612, and 22V2790613.
Owner notification: February 10, 2023 · Filing manufacturer: Daimler Vans USA, LLC
02 / COMPONENT BREADTH