OFFICIAL CAMPAIGN FILE
NHTSA campaign 23V806000
NHTSA campaign 23V806000 covers 16 published year-and-model reports from 2 makes in this index and lists 131 potentially affected units campaign-wide. VIN eligibility must be checked separately.
Report received December 1, 2023 · Snapshot September 21, 2026
01 / DEFECT RECORD
What NHTSA campaign 23V806000 says
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.
Consequence summary
An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.
02 / CORRECTIVE ACTION
Remedy for NHTSA campaign 23V806000
Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LACKHA.
- Owner notification
- November 4, 2024
- Filing manufacturer
- Daimler Vans USA, LLC
- Component groups
- STRUCTURE
03 / PUBLISHED VEHICLES