OFFICIAL CAMPAIGN FILE

NHTSA campaign 24V930000

NHTSA campaign 24V930000 covers 16 published year-and-model reports from 1 makes in this index and lists 697 potentially affected units campaign-wide. VIN eligibility must be checked separately.

Report received December 13, 2024 · Snapshot September 21, 2026

01 / DEFECT RECORD

What NHTSA campaign 24V930000 says

NHTSA campaign 24V930000 identifies ELECTRICAL SYSTEM and states that A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.

Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays.".

Consequence summary

A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.

02 / CORRECTIVE ACTION

Remedy for NHTSA campaign 24V930000

For NHTSA campaign 24V930000, the filed corrective action says: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.

Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.

Owner notification: January 31, 2025
Filing manufacturer: Daimler Vans USA, LLC
Component groups: ELECTRICAL SYSTEM

03 / PUBLISHED VEHICLES

Vehicles listed under NHTSA campaign 24V930000

RecallRoad links 16 year-and-model reports associated with NHTSA campaign 24V930000; the list reflects published source rows, not individual VIN coverage.