OFFICIAL CAMPAIGN FILE

NHTSA campaign 23V204000

NHTSA campaign 23V204000 covers 28 published year-and-model reports from 2 makes in this index and lists 6,857 potentially affected units campaign-wide. VIN eligibility must be checked separately.

Report received March 24, 2023 · Snapshot September 21, 2026

01 / DEFECT RECORD

What NHTSA campaign 23V204000 says

NHTSA campaign 23V204000 identifies ELECTRICAL SYSTEM and states that A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.

Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.

Consequence summary

A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.

02 / CORRECTIVE ACTION

Remedy for NHTSA campaign 23V204000

For NHTSA campaign 23V204000, the filed corrective action says: Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.

Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.

Owner notification: May 5, 2023
Filing manufacturer: Daimler Vans USA, LLC
Component groups: ELECTRICAL SYSTEM

03 / PUBLISHED VEHICLES

Vehicles listed under NHTSA campaign 23V204000

RecallRoad links 28 year-and-model reports associated with NHTSA campaign 23V204000; the list reflects published source rows, not individual VIN coverage.