01 / OFFICIAL CAMPAIGNS
2006 Mci E4500 recall campaigns
NHTSA 25V853000
- Component
- STRUCTURE, VISIBILITY
- Report received
- December 10, 2025
- Potential units
- 15,454campaign-wide
Defect and consequence
Defect: Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials.".
Why it matters: The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy
MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
Owner notification: February 4, 2026 · Filing manufacturer: Motor Coach Industries, Inc
NHTSA 21V737000
- Component
- EQUIPMENT ADAPTIVE/MOBILITY
- Report received
- September 23, 2021
- Potential units
- 510campaign-wide
Defect and consequence
Defect: Motor Coach Industries (MCI) is recalling certain 2005-2009 E4500 and 2005-2012 J4500 motorcoaches equipped with Ricon Baylift Wheelchair Lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems," and number 404, "Platform lift installations.".
Why it matters: In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.
Remedy
Ricon will reinforce the outer barrier with additional supports, free of charge. Owner notification letters were mailed on October 18, 2021. Owners may contact the Ricon's Customer Service at (800) 322-2884, or email RiconÂs Recall Coordinator, at [email protected] or by locating the nearest Ricon servicing dealer using the locator on the Ricon website  www.riconcorp.com. Owners may also contact MCI's customer service at 1-800-241-2947. MCI's number for this recall is R21-024.
Owner notification: October 18, 2021 · Filing manufacturer: Motor Coach Industries
NHTSA 19V027000
- Component
- STEERING
- Report received
- January 7, 2019
- Potential units
- 2,089campaign-wide
Defect and consequence
Defect: Motor Coach Industries (MCI) is recalling certain 2001-2015 J4500 and 1997-2013 102EL3/E4500 coaches equipped with a hydraulic rear axle (tag axle) steering system. The axle's alignment and low hydraulic pressure in the steering system may cause the steering system to lock, causing a loss of steering control at highway speeds.
Why it matters: Loss of steering control may increase the risk of a crash.
Remedy
MCI will inspect and repair axle alignment, as necessary, free of charge. MCI issued owners an interim notification on March 26, 2019. Owner notification letters were mailed on May 14, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 469.
Owner notification: May 14, 2021 · Filing manufacturer: Motor Coach Industries
NHTSA 13V498000
- Component
- ELECTRICAL SYSTEM
- Report received
- October 17, 2013
- Potential units
- 10,016campaign-wide
Defect and consequence
Defect: Motor Coach Industries (MCI) is recalling certain model year 2000-2012 D, E, G and J series coaches manufactured January 2000 through June 2011 and equipped with Sure Power battery equalizers containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.
Why it matters: Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
Remedy
MCI will notify owners, and Sure Power will replace the equalizers, free of charge. Owners may contact MCI at 1-847-285-2000. This campaign is MCI service bulletin 401.
Owner notification: February 4, 2014 · Filing manufacturer: Motor Coach Industries
02 / COMPONENT BREADTH