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RECALLROADTHE CAMPAIGN RECORD

MODEL-YEAR RECALL REPORT

2011 Mci E4500 recalls

NHTSA's September 21, 2026 snapshot lists 9 safety recall campaigns for the 2011 Mci E4500, spanning 8 component groups. A model match does not confirm that a specific VIN is included.

Official source: NHTSA recall campaign file · Snapshot September 21, 2026

Distinct campaigns9not VIN-specific
Component groups8distinct top-level categories
Latest recordDecember 10, 2025report received
VIN resultNot checkeduse official lookup

01 / OFFICIAL CAMPAIGNS

2011 Mci E4500 recall campaigns

The 2011 Mci E4500 report contains 9 distinct NHTSA campaigns; the most recently received record is campaign 25V853000 dated December 10, 2025.
Component
STRUCTURE, VISIBILITY
Report received
December 10, 2025
Potential units
15,454campaign-wide
Defect and consequence

Defect: Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials.".

Why it matters: The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.

Remedy

MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.

Owner notification: February 4, 2026 · Filing manufacturer: Motor Coach Industries, Inc

Component
STEERING
Report received
January 7, 2019
Potential units
2,089campaign-wide
Defect and consequence

Defect: Motor Coach Industries (MCI) is recalling certain 2001-2015 J4500 and 1997-2013 102EL3/E4500 coaches equipped with a hydraulic rear axle (tag axle) steering system. The axle's alignment and low hydraulic pressure in the steering system may cause the steering system to lock, causing a loss of steering control at highway speeds.

Why it matters: Loss of steering control may increase the risk of a crash.

Remedy

MCI will inspect and repair axle alignment, as necessary, free of charge. MCI issued owners an interim notification on March 26, 2019. Owner notification letters were mailed on May 14, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 469.

Owner notification: May 14, 2021 · Filing manufacturer: Motor Coach Industries

Component
SEAT BELTS, SEATS
Report received
April 4, 2014
Potential units
957campaign-wide
Defect and consequence

Defect: Motor Coach Industries (MCI) is recalling certain model year 2009-2014 E4500 and J4500 motorcoaches manufactured October 2008 through October 2013, and equipped with passenger seats with 3-point seat belts. The seat track for the second row passenger seats may be missing a weld at the end of the seat track where it enters the frame structure.

Why it matters: In the event of a crash, the seat may detach from its floor mounting, increasing the risk of injury to the occupant.

Remedy

MCI will notify owners, and dealers will modify the seat anchorage, free of charge. The recall began on May 9, 2014. Owners may contact MCI at 1-800-241-2947. MCI's number for this recall is 408.

Owner notification: May 9, 2014 · Filing manufacturer: Motor Coach Industries

Component
ELECTRICAL SYSTEM
Report received
October 17, 2013
Potential units
10,016campaign-wide
Defect and consequence

Defect: Motor Coach Industries (MCI) is recalling certain model year 2000-2012 D, E, G and J series coaches manufactured January 2000 through June 2011 and equipped with Sure Power battery equalizers containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.

Why it matters: Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.

Remedy

MCI will notify owners, and Sure Power will replace the equalizers, free of charge. Owners may contact MCI at 1-847-285-2000. This campaign is MCI service bulletin 401.

Owner notification: February 4, 2014 · Filing manufacturer: Motor Coach Industries

Component
ELECTRONIC STABILITY CONTROL (ESC)
Report received
October 26, 2011
Potential units
1,962campaign-wide
Defect and consequence

Defect: Motor coach industries (mci) is recalling certain model year 2003, and 2007-2012 e and j models along with model year 2007-2012 d4000, d4005, d4500, d4505, d4000istv motor coaches equipped with meritor wabco electronic stability control (esc) modules, manufactured from october 2002, through october 2011. under certain road and driving conditions, vehicle body roll and road inclination characteristics may adversely affect the slip angle calculation of the electronic stability control (esc) system. this might cause the esc to perceive an over steering situation and therefore apply the outer wheel brake on the front axle until the vehicle is perceived to be stable.

Why it matters: If the driver is slow to react during this esc intervention, the vehicle may deviate from the intended line of travel, increasing the risk of a crash.

Remedy

Mci will notify owners and replace the control module free of charge. the safety recall began on january 4, 2012. owners may contact mci customer service at 1-800-241-2947.

Owner notification: January 4, 2012 · Filing manufacturer: MOTOR COACH INDUSTRIES, INC

CAMPAIGN

NHTSA 11V457000

Component
ENGINE AND ENGINE COOLING
Report received
August 31, 2011
Potential units
10campaign-wide
Defect and consequence

Defect: Motor coach industries, inc. (mci) is recalling certain model year 2011 e4500 and j4500 motor coaches manufactured from december 2010 through january 2011, equipped with a cummins isx 11.9 diesel engine. the v-band clamp assembly, part numbers q187684, q187685, and q187686, used to connect the inlet and outlet cone sections to the diesel oxidation catalyst (doc)/diesel particulate filter (dpf) include a t-bolt which can fracture and fail when subjected to stress or load. a fracture or failure of the t-bolt may cause the clamp to loosen and the inlet or outlet sections attached to the doc/dpf housing to disconnect.

Why it matters: If the inlet or outlet sections disconnect, hot exhaust gases can vent prior to exiting the tailpipe, creating the risk of combustion and a fire. if both clamps fail, there is a risk in some applications that the doc/dpf housing may detach completely, creating a road hazard.

Remedy

Mci will notify owners, and repairs will be performed by authorized cummins dealers free of charge. the safety recall began on september 19, 2011. owners may contact mci at 1-800-241-2947 or cummins at 1-812-377-5000 for more information.

Owner notification: September 19, 2011 · Filing manufacturer: MOTOR COACH INDUSTRIES, INC

CAMPAIGN

NHTSA 11V379000

Component
VISIBILITY
Report received
July 27, 2011
Potential units
300campaign-wide
Defect and consequence

Defect: Mci is recalling certain model year 2011 mci e4500, and j4500, motor coaches manufactured from september 2010 through july 2011, equipped with a doga windshield wiper motor. an underrated fuse may have been installed at the factory, which could blow, resulting in the windshield wipers not operating.

Why it matters: The driver's visibility may be reduced, which in turn could result in a crash or otherwise cause personal injury or property damage.

Remedy

Dealers will inspect the fuse and replace any underrated fuses that may have been installed. this service will be performed free of charge. the safety recall began on august 3, 2011. owners may contact mci customer service at 1-800-241-2947.

Owner notification: August 3, 2011 · Filing manufacturer: MOTOR COACH INDUSTRIES, INC

CAMPAIGN

NHTSA 11V150000

Component
VISIBILITY
Report received
March 1, 2011
Potential units
144campaign-wide
Defect and consequence

Defect: Mci is recalling certain model year 2011 mci j4500, e4500, and j4500c motor coaches manufactured from may 1, 2010 through january 31, 2011, and equipped with doga windshield wipers. certain wires may have been incorrectly installed by mci at the factory which could result in the windshield wipers failing to operate.

Why it matters: The driver's field of view may be reduced, which in turn could result in a crash or otherwise cause personal injury or property damage.

Remedy

Dealers will inspect the windshield wipers and connect any wires that were improperly installed. this service will be performed free of charge. the safety recall began on march 14, 2011. owners may contact mci customer service at 1-800-241-2947.

Owner notification: March 14, 2011 · Filing manufacturer: MOTOR COACH INDUSTRIES, INC

Component
VISIBILITY
Report received
April 6, 2010
Potential units
1,261campaign-wide
Defect and consequence

Defect: Mci is recalling certain model year 1999-2001, 2007-2011 e4500 and model year 2001-2011 j4500 coaches equipped with doga windshield motors. the windshield wiper motor may fail to operate properly while the wiper system is functioning. if this occurs, the windshield wipers may operate intermittently, operate at a single speed only, or completely stop operating.

Why it matters: If the windshield wipers stop functioning, the driver's clear field of view may be reduced increasing the risk of a crash.

Remedy

Dealers will furnish the parts and labor required to implement the doga-recommended remedies on the affected coaches. this service will be performed free of charge. the safety recall is expected to begin during july 2010. owners may contact mci customer service at 1-800-241-2947.

Owner notification: July 31, 2010 · Filing manufacturer: MOTOR COACH INDUSTRIES, INC

02 / COMPONENT BREADTH

What defects are listed for the 2011 Mci E4500?

The most frequent component groups in 2011 Mci E4500 campaign records are Visibility (4), Engine And Engine Cooling (1), Electronic Stability Control (Esc) (1), Electrical System (1), Seat Belts (1); these counts describe filed campaigns rather than observed failure rates.
Visibility4
Engine And Engine Cooling1
Electronic Stability Control (Esc)1
Electrical System1
Seat Belts1