OFFICIAL CAMPAIGN FILE

NHTSA campaign 21V737000

NHTSA campaign 21V737000 covers 13 published year-and-model reports from 1 makes in this index and lists 510 potentially affected units campaign-wide. VIN eligibility must be checked separately.

Report received September 23, 2021 · Snapshot September 21, 2026

01 / DEFECT RECORD

What NHTSA campaign 21V737000 says

NHTSA campaign 21V737000 identifies EQUIPMENT ADAPTIVE/MOBILITY and states that In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.

Defect summary

Motor Coach Industries (MCI) is recalling certain 2005-2009 E4500 and 2005-2012 J4500 motorcoaches equipped with Ricon Baylift Wheelchair Lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems," and number 404, "Platform lift installations.".

Consequence summary

In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.

02 / CORRECTIVE ACTION

Remedy for NHTSA campaign 21V737000

For NHTSA campaign 21V737000, the filed corrective action says: Ricon will reinforce the outer barrier with additional supports, free of charge. Owner notification letters were mailed on October 18, 2021. Owners may contact the Ricon's Customer Service at (800) 322-2884, or email RiconÂs Recall Coordinator, at [email protected] or by locating the nearest Ricon servicing dealer using the locator on the Ricon website Â www.riconcorp.com. Owners may also contact MCI's customer service at 1-800-241-2947. MCI's number for this recall is R21-024.

Ricon will reinforce the outer barrier with additional supports, free of charge. Owner notification letters were mailed on October 18, 2021. Owners may contact the Ricon's Customer Service at (800) 322-2884, or email RiconÂs Recall Coordinator, at [email protected] or by locating the nearest Ricon servicing dealer using the locator on the Ricon website Â www.riconcorp.com. Owners may also contact MCI's customer service at 1-800-241-2947. MCI's number for this recall is R21-024.

Owner notification: October 18, 2021
Filing manufacturer: Motor Coach Industries
Component groups: EQUIPMENT ADAPTIVE/MOBILITY

03 / PUBLISHED VEHICLES

Vehicles listed under NHTSA campaign 21V737000

RecallRoad links 13 year-and-model reports associated with NHTSA campaign 21V737000; the list reflects published source rows, not individual VIN coverage.