OFFICIAL CAMPAIGN FILE
NHTSA campaign 21V256000
NHTSA campaign 21V256000 covers 22 published year-and-model reports from 3 makes in this index and lists 12,470 potentially affected units campaign-wide. VIN eligibility must be checked separately.
Report received April 12, 2021 · Snapshot September 21, 2026
01 / DEFECT RECORD
What NHTSA campaign 21V256000 says
Defect summary
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner Cascadia, Business Class M2, 114SD, 108SD, 122SD, Custom Chass S2 Chassis, Custom Chass XB Chassis, Custom Chass XC Chassis, and Custom Chass MT Chassis Western Star 4700, 4900, 5700 vehicles. The steering arm and tie rod bolts may have a defective seam that can fracture.
Consequence summary
A fractured bolt may cause a loss of steering, increasing the risk of a crash.
02 / CORRECTIVE ACTION
Remedy for NHTSA campaign 21V256000
DTNA will notify owners, and dealers will replace the tie rod arm and steering arm bolts, free of charge. The recall began on June 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-884.
- Owner notification
- June 10, 2021
- Filing manufacturer
- Daimler Trucks North America, LLC
- Component groups
- STEERING
03 / PUBLISHED VEHICLES