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RECALLROADTHE CAMPAIGN RECORD

MODEL-YEAR RECALL REPORT

2020 Peterbilt 389 recalls

NHTSA's September 21, 2026 snapshot lists 5 safety recall campaigns for the 2020 Peterbilt 389, spanning 4 component groups. A model match does not confirm that a specific VIN is included.

Official source: NHTSA recall campaign file · Snapshot September 21, 2026

Distinct campaigns5not VIN-specific
Component groups4distinct top-level categories
Latest recordApril 25, 2022report received
VIN resultNot checkeduse official lookup

01 / OFFICIAL CAMPAIGNS

2020 Peterbilt 389 recall campaigns

The 2020 Peterbilt 389 report contains 5 distinct NHTSA campaigns; the most recently received record is campaign 22V277000 dated April 25, 2022.
Component
STEERING
Report received
April 25, 2022
Potential units
17,641campaign-wide
Defect and consequence

Defect: PACCAR Incorporated (PACCAR) is recalling certain 2018-2020 Kenworth T270, T370, T440, T470, T660, T680, T880, T800, W900, W990; and 2018-2020 Peterbilt 330, 337, 348, 365, 367, 389, 520, 567, and 579 vehicles. The Dana D-Series axle steer arm fasteners that attach the steering arm to the steering knuckle may fail.

Why it matters: Fastener failure can result in a loss of steering control, increasing the risk of a crash or injury.

Remedy

Dealers will replace and torque the steer arm fasteners, at no charge. Owner notification letters were mailed November 8, 2022. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 22 PBB and 22 KWB.

Owner notification: November 8, 2022 · Filing manufacturer: PACCAR Incorporated

Component
ELECTRICAL SYSTEM, SERVICE BRAKES, AIR
Report received
November 19, 2021
Potential units
908campaign-wide
Defect and consequence

Defect: PACCAR Incorporated (PACCAR) is recalling certain 2019-2022 Kenworth T880, W990, Peterbilt 567, 579, 389, and 2022 Peterbilt 536, 537 wrecker and auto hauler vehicles. The work brake (winch brake) may unintentionally disengage the service brakes during winching operations, causing the vehicle to roll.

Why it matters: Unintended vehicle movement can increase the risk of a crash or injury.

Remedy

Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on January 3, 2022. Owners may contact PACCAR customer service at 1-425-828-5888 (Kenworth); or 1-940-591-4220 (Peterbilt). PACCAR's numbers for this recall are 21KWG and 21PBM.

Owner notification: January 3, 2022 · Filing manufacturer: PACCAR Incorporated

Component
POWER TRAIN
Report received
August 26, 2020
Potential units
1,097campaign-wide
Defect and consequence

Defect: PACCAR Incorporated (PACCAR) is recalling certain 2020-2021 Peterbilt 348, 365, 367, 389, 520, 567 and Kenworth T800, T880, W900, W990 vehicles equipped with Watson and Chalin steerable lift axle suspension systems (model SL2065). The axles may have lower rear pivot bolts that are not long enough to sufficiently engage the locking feature of the corresponding nuts.

Why it matters: The short screws can cause the hardware to separate from the suspension system and become road hazards, increasing the risk of a crash and/or injury.

Remedy

PACCAR will notify owners, and dealers will inspect suspect chassis and replace the pivot bolts, as necessary, free of charge. The recall began September 29, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall is 20PBE and 20KWC.

Owner notification: September 29, 2020 · Filing manufacturer: PACCAR Incorporated

Component
ELECTRICAL SYSTEM
Report received
March 4, 2020
Potential units
35,671campaign-wide
Defect and consequence

Defect: PACCAR Incorporated (PACCAR) is recalling certain 2015-2020 Peterbilt 365, 389, 567, and 579 vehicles equipped with a left-hand under hood jumper terminal (option code 2539410). The positive battery jumper terminal cable may be too long, allowing it to chafe against the left front suspension spring and result in an electrical short circuit.

Why it matters: An electrical short circuit can increase the risk of a fire.

Remedy

PACCAR will notify owners, and dealers will inspect the battery jumper terminal cables, and replace them as necessary, free of charge. The recall began April 30, 2020. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 20PBA.

Owner notification: April 30, 2020 · Filing manufacturer: PACCAR Incorporated

CAMPAIGN

NHTSA 19V911000

Component
POWER TRAIN
Report received
December 19, 2019
Potential units
148campaign-wide
Defect and consequence

Defect: PACCAR Incorporated (PACCAR) is recalling certain 2020 Kenworth T800, T880 and W990 and Peterbilt 348, 367, 389, 520, and 567 vehicles. The forward rear axle output shafts may have been improperly heat treated during manufacturing, possibly resulting in the shafts fracturing.

Why it matters: If the rear axle output shaft fractures, the shaft or interaxle driveline could detach and become a road hazard, increasing the risk of a crash.

Remedy

PACCAR will notify owners, and dealers will inspect and replace the output shafts, as necessary, free of charge. The recall began February 19, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 19KWE and 19PBG.

Owner notification: February 10, 2020 · Filing manufacturer: PACCAR Incorporated

02 / COMPONENT BREADTH

What defects are listed for the 2020 Peterbilt 389?

The most frequent component groups in 2020 Peterbilt 389 campaign records are Power Train (2), Electrical System (2), Service Brakes, Air (1), Steering (1); these counts describe filed campaigns rather than observed failure rates.
Power Train2
Electrical System2
Service Brakes, Air1
Steering1