01 / OFFICIAL CAMPAIGNS
2019 New Flyer XE40 recall campaigns
NHTSA 25V898000
- Component
- ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, AIR
- Report received
- December 19, 2025
- Potential units
- 6,673campaign-wide
Defect and consequence
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain XD35, XDE35, XE35, XN35, XD40, XDE40, XE40, XHE40, XN40, XT40, XD60, XDE60, XE60, XN60, XT60, and XHE60 transit buses. Please refer to New Flyer's recall report for specific model year information. The antilock braking (ABS) and electronic stability control (ESC) module may lose communication and fail without illuminating the warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 121, "Air Brake Systems" and 136, "Electronic Stability Control Systems on Heavy Vehicles.".
Why it matters: An ABS or ESC warning light that fails to illuminate will not alert the driver to the loss of ABS or ESC, increasing the risk of a crash.
Remedy
New Flyer will update the software, free of charge. Owner notification letters were mailed February 17, 2026. Owners may contact New Flyer's customer service at 1-800-241-2947.
Owner notification: February 17, 2026 · Filing manufacturer: New Flyer of America, Inc.
NHTSA 25V566000
- Component
- ELECTRICAL SYSTEM
- Report received
- August 29, 2025
- Potential units
- 1,170campaign-wide
Defect and consequence
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2013, 2017-2025 XE40, 2019-2025 XE60, XE35, 2023-2025 XHE40, and 2024-2025 XHE60 buses. An inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat.
Why it matters: A battery module that overheats increases the risk of a fire.
Remedy
New Flyer will inspect and replace the battery module as necessary. New Flyer will also update the BMS software. All repairs will be performed free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact New Flyer's customer service at 1-800-241-2947.
Owner notification: October 6, 2025 · Filing manufacturer: New Flyer of America, Inc.
NHTSA 22V943000
- Component
- STEERING
- Report received
- December 20, 2022
- Potential units
- 746campaign-wide
Defect and consequence
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2022 XDE35, XDE40, XDE60, XE40, XN40, 2017-2022 XE60, 2014-2022 XT40 and XT60 transit buses equipped with a double tilt steering column. The steering column connection to the upper steering shaft may become loose.
Why it matters: A loose steering shaft can cause a loss of steering, increasing the risk of a crash.
Remedy
Dealers will replace the steering column and shaft components, free of charge. Owner notification letters were mailed on February 1, 2023. Owners may contact New Flyer's customer service at 1-204-224-6706. New Flyer's number for this recall is R22-035.
Owner notification: February 1, 2023 · Filing manufacturer: New Flyer of America, Inc.
NHTSA 21V244000
- Component
- ELECTRICAL SYSTEM
- Report received
- April 7, 2021
- Potential units
- 227campaign-wide
Defect and consequence
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2021 XE40, 2019-2021 XE35, 2018-2021 XE60, 2016-2019 XHE40, and 2015 XHE60 vehicles. Firmware errors in the inverters may cause the electric drive system to shutdown.
Why it matters: A sudden loss of power increases the risk of a crash.
Remedy
New Flyer will notify owners, and dealers will update firmware software, free of charge. The recall began on April 19, 2021. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R21-005.
Owner notification: April 19, 2021 · Filing manufacturer: New Flyer of America, Inc.
02 / COMPONENT BREADTH