01 / OFFICIAL CAMPAIGNS
2015 New Flyer XE40 recall campaigns
NHTSA 22V943000
- Component
- STEERING
- Report received
- December 20, 2022
- Potential units
- 746campaign-wide
Defect and consequence
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2022 XDE35, XDE40, XDE60, XE40, XN40, 2017-2022 XE60, 2014-2022 XT40 and XT60 transit buses equipped with a double tilt steering column. The steering column connection to the upper steering shaft may become loose.
Why it matters: A loose steering shaft can cause a loss of steering, increasing the risk of a crash.
Remedy
Dealers will replace the steering column and shaft components, free of charge. Owner notification letters were mailed on February 1, 2023. Owners may contact New Flyer's customer service at 1-204-224-6706. New Flyer's number for this recall is R22-035.
Owner notification: February 1, 2023 · Filing manufacturer: New Flyer of America, Inc.
NHTSA 21V244000
- Component
- ELECTRICAL SYSTEM
- Report received
- April 7, 2021
- Potential units
- 227campaign-wide
Defect and consequence
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2021 XE40, 2019-2021 XE35, 2018-2021 XE60, 2016-2019 XHE40, and 2015 XHE60 vehicles. Firmware errors in the inverters may cause the electric drive system to shutdown.
Why it matters: A sudden loss of power increases the risk of a crash.
Remedy
New Flyer will notify owners, and dealers will update firmware software, free of charge. The recall began on April 19, 2021. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R21-005.
Owner notification: April 19, 2021 · Filing manufacturer: New Flyer of America, Inc.
NHTSA 16V223000
- Component
- ELECTRICAL SYSTEM
- Report received
- April 19, 2016
- Potential units
- 1,897campaign-wide
Defect and consequence
Defect: New Flyer Industries Ltd. (New Flyer) is recalling certain model year 2013 C40LFR, XN35, 2014-2016 XD35, XD60, XDE40, 2015-2016 XD40, XDE60, 2014 XDE35, 2013-2015 XE40, 2013-2016 XN40, XN60, and 2014-2015 XT40, and XT60 transit buses. These buses have an Electric Transit Operator (ETO) controller that controls the bus door motor function which may have a software defect which can cause failure of the rear door guide roller linkage resulting in a bus' rear door opening unexpectedly while the bus is in motion.
Why it matters: If the rear bus door opens unexpectedly while the bus is in motion, there is an increased risk of injury for the passengers.
Remedy
New Flyer will notify owners, and dealers will install a firmware upgrade, and replace the roller bracket plates, free of charge. The recall began on May 4, 2016. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R16-005.
Owner notification: May 4, 2016 · Filing manufacturer: New Flyer Industries Ltd.
02 / COMPONENT BREADTH