01 / OFFICIAL CAMPAIGNS
2017 Pierce Quantum recall campaigns
NHTSA 22V809000
- Component
- EQUIPMENT, STRUCTURE
- Report received
- October 27, 2022
- Potential units
- 299campaign-wide
Defect and consequence
Defect: Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.
Why it matters: The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.
Remedy
Pierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B323.
Owner notification: November 14, 2022 · Filing manufacturer: Pierce Manufacturing
NHTSA 22V032000
- Component
- FUEL SYSTEM, DIESEL
- Report received
- January 26, 2022
- Potential units
- 243campaign-wide
Defect and consequence
Defect: Pierce Manufacturing (Pierce) is recalling certain 2015-2021 Arrow XT, Enforcer, Quantum and Velocity fire trucks. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.
Why it matters: A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy
On engines with 75 miles or less, dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators, free of charge. Owner notification letters were mailed on March 11, 2022. Owners may contact Pierce's customer service at 1-888-974-3723.
Owner notification: March 11, 2022 · Filing manufacturer: Pierce Manufacturing
NHTSA 21V394000
- Component
- FUEL SYSTEM, DIESEL
- Report received
- May 26, 2021
- Potential units
- 2,416campaign-wide
Defect and consequence
Defect: Pierce Manufacturing (Pierce) is recalling certain 2017-2021 Arrow XT, Enforcer, Impel, Quantum, Saber, and Velocity vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Why it matters: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Dealers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Interim notification letters were mailed to owners on June 24, 2021. Owner notification letters were mailed July 30, 2021. Owners may contact Pierce customer service at 1-888-974-3723.
Owner notification: January 24, 2022 · Filing manufacturer: Pierce Manufacturing
NHTSA 19V022000
- Component
- ELECTRICAL SYSTEM
- Report received
- January 2, 2019
- Potential units
- 994campaign-wide
Defect and consequence
Defect: Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.
Why it matters: If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
Remedy
Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.
Owner notification: February 28, 2019 · Filing manufacturer: Pierce Manufacturing
NHTSA 18V756000
- Component
- EXTERIOR LIGHTING
- Report received
- October 26, 2018
- Potential units
- 717campaign-wide
Defect and consequence
Defect: Pierce Manufacturing (Pierce) is recalling certain 2017-2018 Pierce Arrow XT, Dash, Enforcer, Impel, Quantum, Saber, Velocity, and Commercial vehicles equipped with Whelen accessory brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment.".
Why it matters: If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.
Remedy
Pierce will notify owners, and Whelen will inspect the vehicles and replace the brake lights, as necessary, free of charge. The recall began March 4, 2019. Owners may contact Pierce customer service at 1-888-974-3723.
Owner notification: March 4, 2019 · Filing manufacturer: Pierce Manufacturing
NHTSA 18V463000
- Component
- STRUCTURE
- Report received
- July 11, 2018
- Potential units
- 17campaign-wide
Defect and consequence
Defect: Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fall to the ground.
Why it matters: If the bracket falls, it could strike a person below.
Remedy
Pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on August 22, 2018. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B290.
Owner notification: August 22, 2018 · Filing manufacturer: Pierce Manufacturing
NHTSA 17V455000
- Component
- EQUIPMENT
- Report received
- July 18, 2017
- Potential units
- 65campaign-wide
Defect and consequence
Defect: Pierce Manufacturing (Pierce) is recalling certain 2016-2017 Arrow XT, Enforcer, Impel, Quantum, and Velocity fire trucks equipped with Hale Pump Interlock Module Kits. The Hale interlock pressure switch can fail after prolonged exposure to extreme cold temperatures, preventing the fire truck water pump from operating.
Why it matters: If the fire truck cannot pump water during a fire emergency, there would be an increased risk of injury.
Remedy
Pierce will notify owners, and Hale Products dealers will replace the interlock modules, free of charge. The recall began on March 24, 2017. Owners may contact Hale customer service at 1-800-533-3569 or Pierce customer service at 1-414-832-3000. Pierce's number for this recall is 74B281.
Owner notification: August 1, 2017 · Filing manufacturer: Pierce Manufacturing
NHTSA 17V349000
- Component
- SUSPENSION
- Report received
- May 31, 2017
- Potential units
- 29campaign-wide
Defect and consequence
Defect: Pierce Manufacturing (Pierce) is recalling certain 2012-2017 Arrow XT, Dash, Enforcer, Quantum, and Velocity fire trucks equipped with the T3 rear steer option. The affected vehicles have a rear sway bar that may detach from the vehicle.
Why it matters: If the sway bar detaches, the vehicle may sway more during steering maneuvers, increasing the risk of a crash.
Remedy
Pierce will notify owners, and dealers will replace and properly torque the sway bar fasteners, free of charge. The recall began on July 11, 2017. Owners may contact Pierce customer service at 1-888-974-3723.
Owner notification: July 11, 2017 · Filing manufacturer: Pierce Manufacturing
02 / COMPONENT BREADTH