01 / OFFICIAL CAMPAIGNS
2014 Pierce Quantum recall campaigns
NHTSA 22V809000
- Component
- EQUIPMENT, STRUCTURE
- Report received
- October 27, 2022
- Potential units
- 299campaign-wide
Defect and consequence
Defect: Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.
Why it matters: The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.
Remedy
Pierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B323.
Owner notification: November 14, 2022 · Filing manufacturer: Pierce Manufacturing
NHTSA 19V022000
- Component
- ELECTRICAL SYSTEM
- Report received
- January 2, 2019
- Potential units
- 994campaign-wide
Defect and consequence
Defect: Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.
Why it matters: If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
Remedy
Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.
Owner notification: February 28, 2019 · Filing manufacturer: Pierce Manufacturing
NHTSA 18V463000
- Component
- STRUCTURE
- Report received
- July 11, 2018
- Potential units
- 17campaign-wide
Defect and consequence
Defect: Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fall to the ground.
Why it matters: If the bracket falls, it could strike a person below.
Remedy
Pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on August 22, 2018. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B290.
Owner notification: August 22, 2018 · Filing manufacturer: Pierce Manufacturing
NHTSA 17V349000
- Component
- SUSPENSION
- Report received
- May 31, 2017
- Potential units
- 29campaign-wide
Defect and consequence
Defect: Pierce Manufacturing (Pierce) is recalling certain 2012-2017 Arrow XT, Dash, Enforcer, Quantum, and Velocity fire trucks equipped with the T3 rear steer option. The affected vehicles have a rear sway bar that may detach from the vehicle.
Why it matters: If the sway bar detaches, the vehicle may sway more during steering maneuvers, increasing the risk of a crash.
Remedy
Pierce will notify owners, and dealers will replace and properly torque the sway bar fasteners, free of charge. The recall began on July 11, 2017. Owners may contact Pierce customer service at 1-888-974-3723.
Owner notification: July 11, 2017 · Filing manufacturer: Pierce Manufacturing
NHTSA 16V186000
- Component
- EQUIPMENT
- Report received
- April 1, 2016
- Potential units
- 36campaign-wide
Defect and consequence
Defect: Pierce Manufacturing (Pierce) is recalling certain model year 2010-2016 Arrow-XT, Quantum, and Velocity vehicles manufactured from October 30, 2010, through January 24, 2016. The affected vehicles are equipped with Pelican 9410L flashlights, part number 9410-021-245 or 9410-021-110, with lithium ion battery packs which may overheat.
Why it matters: If the flashlight battery pack overheats, it can increase the risk of a fire.
Remedy
Pierce will notify owners and instruct them to inspect the flashlight and battery pack, and if necessary, to request a replacement battery pack from Pelican Products, free of charge. The recall began on April 18, 2016. Owners may contact Pierce customer service at 1-414-832-3000. Pierce's recall number for this campaign is 74B271.
Owner notification: April 18, 2016 · Filing manufacturer: Pierce Manufacturing
NHTSA 15V760000
- Component
- EQUIPMENT
- Report received
- November 16, 2015
- Potential units
- 186campaign-wide
Defect and consequence
Defect: Pierce Manufacturing (Pierce) is recalling certain model year 2013-2015 Arrow XT, Quantum, Velocity, Impel, and Saber fire-fighting vehicles manufactured June 19, 2013, to July 31, 2014. The affected vehicles have fire hose water pressure regulators that may not respond consistently to operator input and, as a result, there may be an unexpected water pressure surge to the fire hose.
Why it matters: An unexpected surge in water pressure to the fire hose can increase the risk of injury to the hose operator or those nearby.
Remedy
Pierce will notify owners, and dealers will update the water pressure governor firmware, free of charge. The recall began on January 5, 2016. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B252.
Owner notification: January 5, 2016 · Filing manufacturer: Pierce Manufacturing
NHTSA 15V516000
- Component
- POWER TRAIN
- Report received
- August 13, 2015
- Potential units
- 191campaign-wide
Defect and consequence
Defect: Pierce Manufacturing (Pierce) is recalling certain model year 2014-2015 Pierce Arrow XT, Dash CF, Enforcer, Quantum, and Velocity emergency vehicles manufactured from November 3, 2014, through July 31, 2015. The affected vehicles have a driveshaft that may bend or twist possibly causing it disconnect.
Why it matters: If the driveshaft disconnects from the vehicle, the vehicle would have a loss of drive, disabling it on the roadway and preventing the vehicle from responding to an emergency. Additionally, portions of the driveshaft could become a road hazard. These scenarios may increase the risk of a crash.
Remedy
Pierce has notified owners, and dealers will install a stronger driveshaft, free of charge. The recall began on September 15, 2015. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B265.
Owner notification: September 15, 2015 · Filing manufacturer: Pierce Manufacturing
NHTSA 15V511000
- Component
- EXTERIOR LIGHTING
- Report received
- August 12, 2015
- Potential units
- 12campaign-wide
Defect and consequence
Defect: Pierce Manufacturing (Pierce) is recalling certain model year 2014-2015 Velocity and Quantum vehicles manufactured from February 10, 2014, through January 8, 2015, and equipped with LED headlamp assemblies. The headlamps on the affected vehicles may flicker when the vehicle is operated in extreme cold temperatures causing the headlights to provide interrupted illumination. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment.".
Why it matters: If the headlights flicker and do not provide steady illumination, other drivers may be confused and the driver may have reduced visibility, increasing the risk of a vehicle crash.
Remedy
Pierce will notify owners, and dealers will replace the headlamps, free of charge. The recall began on September 3, 2015. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B264.
Owner notification: September 3, 2015 · Filing manufacturer: Pierce Manufacturing
02 / COMPONENT BREADTH