OFFICIAL CAMPAIGN FILE

NHTSA campaign 19V824000

NHTSA campaign 19V824000 covers 11 published year-and-model reports from 1 makes in this index and lists 356 potentially affected units campaign-wide. VIN eligibility must be checked separately.

Report received November 18, 2019 · Snapshot September 21, 2026

01 / DEFECT RECORD

What NHTSA campaign 19V824000 says

NHTSA campaign 19V824000 identifies STRUCTURE and states that If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.

Defect summary

Forest River, Inc. (Forest River) is recalling certain 2018-2019 Glaval Bus Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan, Titan II Low Floor, and Universal shuttle buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release.".

Consequence summary

If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.

02 / CORRECTIVE ACTION

Remedy for NHTSA campaign 19V824000

For NHTSA campaign 19V824000, the filed corrective action says: Forest River will notify owners, and dealers will replace the hatch, free of charge. The recall began December 10, 2019. Owners may contact Forest River customer service at 1-800-748-3440. Forest River's number for this recall is 05-1115.

Forest River will notify owners, and dealers will replace the hatch, free of charge. The recall began December 10, 2019. Owners may contact Forest River customer service at 1-800-748-3440. Forest River's number for this recall is 05-1115.

Owner notification: December 10, 2019
Filing manufacturer: Forest River, Inc.
Component groups: STRUCTURE

03 / PUBLISHED VEHICLES

Vehicles listed under NHTSA campaign 19V824000

RecallRoad links 11 year-and-model reports associated with NHTSA campaign 19V824000; the list reflects published source rows, not individual VIN coverage.