01 / OFFICIAL CAMPAIGNS
2019 Glaval Bus Universal recall campaigns
NHTSA 24V253000
- Component
- SERVICE BRAKES, HYDRAULIC
- Report received
- April 5, 2024
- Potential units
- 3,680campaign-wide
Defect and consequence
Defect: Forest River Bus, LLC. (Forest River Bus) is recalling certain 2018-2024 Starcraft Allstar, Senator II, 2022-2024 Starcraft Allstar MVP, Senator II MVP, Eldorado National Advantage, 2018 Starcraft Candidate II, 2023 Starcraft Starlite, 2023-2034 Champion Challenger, Elkhart Coach ELKC, and 2019-2024 Glaval Universal transit buses. Unsecured brake lines may be damaged by contact with the frame rail.
Why it matters: Damaged brake lines can cause loss of brake pressure, increasing the risk of a crash.
Remedy
Dealers will inspect and secure the brake lines, free of charge. Owner notification letters were mailed May 1, 2024. Owners may contact Forest River Bus Customer Service Phone Number at 1-800-348-7440. Forest River Bus number for this recall is 05-1756.
Owner notification: May 1, 2024 · Filing manufacturer: Forest River Bus, LLC
NHTSA 19V824000
- Component
- STRUCTURE
- Report received
- November 18, 2019
- Potential units
- 356campaign-wide
Defect and consequence
Defect: Forest River, Inc. (Forest River) is recalling certain 2018-2019 Glaval Bus Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan, Titan II Low Floor, and Universal shuttle buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release.".
Why it matters: If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
Remedy
Forest River will notify owners, and dealers will replace the hatch, free of charge. The recall began December 10, 2019. Owners may contact Forest River customer service at 1-800-748-3440. Forest River's number for this recall is 05-1115.
Owner notification: December 10, 2019 · Filing manufacturer: Forest River, Inc.
NHTSA 19V542000
- Component
- SEAT BELTS
- Report received
- July 24, 2019
- Potential units
- 951campaign-wide
Defect and consequence
Defect: Forest River, Inc. (Forest River) is recalling certain 2019 Glaval Concorde II, Entourage, Legacy, Primetime, Universal, Commute, Startrans Candidate II, P/S2, Senator II, Senator II HD, Senator II MPV, and MFSAB buses. The driver's upper seat belt restraint and bottom retractor anchor bolts may not have been fully tightened during manufacturing, and, as a result, the bolts may loosen.
Why it matters: If the bolts loosen, the seat belt assembly may fail to restrain the occupant in the event of a crash, increasing their risk of injury.
Remedy
Forest River will notify owners, and dealers will inspect and correct the tightness of the affected bolts, free of charge. The recall began August 27, 2019. Owners may contact Forest River at 1-800-348-7440. Forest River's number for this recall is 05-1061.
Owner notification: August 27, 2019 · Filing manufacturer: Forest River, Inc.
02 / COMPONENT BREADTH