01 / OFFICIAL CAMPAIGNS
2018 Glaval Bus Titan Ii Low Floor recall campaigns
NHTSA 19V824000
- Component
- STRUCTURE
- Report received
- November 18, 2019
- Potential units
- 356campaign-wide
Defect and consequence
Defect: Forest River, Inc. (Forest River) is recalling certain 2018-2019 Glaval Bus Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan, Titan II Low Floor, and Universal shuttle buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release.".
Why it matters: If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
Remedy
Forest River will notify owners, and dealers will replace the hatch, free of charge. The recall began December 10, 2019. Owners may contact Forest River customer service at 1-800-748-3440. Forest River's number for this recall is 05-1115.
Owner notification: December 10, 2019 · Filing manufacturer: Forest River, Inc.
NHTSA 18V481000
- Component
- SEAT BELTS
- Report received
- July 25, 2018
- Potential units
- 707campaign-wide
Defect and consequence
Defect: Forest River, Inc. (Forest River) is recalling certain 2017-2018 Glaval Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan II, Titan II Low Floor, and Universal transit buses. A washer used in mounting the passenger's seat belt assembly may break, allowing the seat-belt to separate from the vehicle.
Why it matters: If the seat belt end does not remain secured to the vehicle, the occupant will not be restrained in the event of a crash, increasing their risk of injury.
Remedy
Forest River will notify owners, and dealers will replace the seat belt mounting washers, free of charge. The recall began on August 20, 2018. Owners may contact Forest River customer service at 1-574-343-5167. Forest River's number for this recall is 35-0751. Note: This recall supersedes 18V376.
Owner notification: August 20, 2018 · Filing manufacturer: Forest River, Inc.
NHTSA 18V376000
- Component
- SEAT BELTS
- Report received
- June 7, 2018
- Potential units
- 704campaign-wide
Defect and consequence
Defect: Forest River, Inc. (Forest River) is recalling certain 2017-2018 Glaval Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan II, Titan II Low Floor, and Universal transit buses. A washer used in mounting the driver's seat belt assembly may break, allowing the seat-belt to separate from the vehicle.
Why it matters: If the seat belt end does not remain secured to the vehicle, the occupant will not be restrained in the event of a crash, increasing their risk of injury.
Remedy
Forest River has notified owners, and dealers will replace the seat belt mounting washers, free of charge. The recall began on July 2, 2018. Owners may contact Forest River customer service at 1-574-343-5167. Forest River's number for this recall is 35-0751.
Owner notification: July 2, 2018 · Filing manufacturer: Forest River, Inc.
NHTSA 17V585000
- Component
- SEATS
- Report received
- September 21, 2017
- Potential units
- 707campaign-wide
Defect and consequence
Defect: Forest River, Inc. (Forest River) is recalling certain 2017-2018 Glaval Bus Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan II, Titan II Low Floor, and Universal transit buses. The seats were mounted with washers that may crack and dislodge, resulting in the seats being not securely mounted.
Why it matters: If the seat is loose at the base there would be an increased risk of injury in the event of a sudden stop or crash.
Remedy
Forest River will notify owners, and dealers will replace the defective washers, free of charge. The recall began on November 9, 2017. Owners may contact Forest River customer service at 1-574-343-5167. Forest River's number for this recall is 35-0497.
Owner notification: November 9, 2017 · Filing manufacturer: Forest River, Inc.
02 / COMPONENT BREADTH