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RECALLROADTHE CAMPAIGN RECORD

MODEL-YEAR RECALL REPORT

2019 Glaval Bus Entourage recalls

NHTSA's September 21, 2026 snapshot lists 3 safety recall campaigns for the 2019 Glaval Bus Entourage, spanning 4 component groups. A model match does not confirm that a specific VIN is included.

Official source: NHTSA recall campaign file · Snapshot September 21, 2026

Distinct campaigns3not VIN-specific
Component groups4distinct top-level categories
Latest recordNovember 18, 2019report received
VIN resultNot checkeduse official lookup

01 / OFFICIAL CAMPAIGNS

2019 Glaval Bus Entourage recall campaigns

The 2019 Glaval Bus Entourage report contains 3 distinct NHTSA campaigns; the most recently received record is campaign 19V824000 dated November 18, 2019.
Component
STRUCTURE
Report received
November 18, 2019
Potential units
356campaign-wide
Defect and consequence

Defect: Forest River, Inc. (Forest River) is recalling certain 2018-2019 Glaval Bus Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan, Titan II Low Floor, and Universal shuttle buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release.".

Why it matters: If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.

Remedy

Forest River will notify owners, and dealers will replace the hatch, free of charge. The recall began December 10, 2019. Owners may contact Forest River customer service at 1-800-748-3440. Forest River's number for this recall is 05-1115.

Owner notification: December 10, 2019 · Filing manufacturer: Forest River, Inc.

CAMPAIGN

NHTSA 19V542000

Component
SEAT BELTS
Report received
July 24, 2019
Potential units
951campaign-wide
Defect and consequence

Defect: Forest River, Inc. (Forest River) is recalling certain 2019 Glaval Concorde II, Entourage, Legacy, Primetime, Universal, Commute, Startrans Candidate II, P/S2, Senator II, Senator II HD, Senator II MPV, and MFSAB buses. The driver's upper seat belt restraint and bottom retractor anchor bolts may not have been fully tightened during manufacturing, and, as a result, the bolts may loosen.

Why it matters: If the bolts loosen, the seat belt assembly may fail to restrain the occupant in the event of a crash, increasing their risk of injury.

Remedy

Forest River will notify owners, and dealers will inspect and correct the tightness of the affected bolts, free of charge. The recall began August 27, 2019. Owners may contact Forest River at 1-800-348-7440. Forest River's number for this recall is 05-1061.

Owner notification: August 27, 2019 · Filing manufacturer: Forest River, Inc.

CAMPAIGN

NHTSA 19V048000

Component
ELECTRICAL SYSTEM, ENGINE
Report received
January 22, 2019
Potential units
11campaign-wide
Defect and consequence

Defect: Forest River, Inc. (Forest River) is recalling certain 2019 Glaval Entourage motorhomes and 2017-2018 Berkshire Coach Ultra motorhomes built on a Ford chassis and equipped with an engine block heater. Water and contaminants may get into the block heater cable's splice connector causing corrosion and damage to the connector, which can result in an electrical short.

Why it matters: Prolonged corrosion of the connector may cause a resistive short, overheating or melting the wiring and increasing the risk of a fire.

Remedy

Forest River has notified owners, and Ford dealers will inspect the block heater cable and replace it if damage is found. If no damage is found, the terminal connector will be packed with grease and reconnected. The repairs will be performed free of charge. The recall began on February 6, 2019. Owners may contact Forest River customer service at 1-574-343-5111 or Ford customer service at 1-866-436-7332. Forest River's number for this recall is 51-0940.

Owner notification: February 6, 2019 · Filing manufacturer: Forest River, Inc.

02 / COMPONENT BREADTH

What defects are listed for the 2019 Glaval Bus Entourage?

The most frequent component groups in 2019 Glaval Bus Entourage campaign records are Electrical System (1), Engine (1), Seat Belts (1), Structure (1); these counts describe filed campaigns rather than observed failure rates.
Electrical System1
Engine1
Seat Belts1
Structure1