01 / OFFICIAL CAMPAIGNS
2024 Mack Md (Electric) recall campaigns
NHTSA 24V447000
- Component
- ELECTRICAL SYSTEM
- Report received
- June 16, 2024
- Potential units
- 24campaign-wide
Defect and consequence
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2024 MD vehicles. An incorrectly assembled high voltage connector could prevent the mechanical connector lock from properly engaging, allowing the high voltage cable to loosen.
Why it matters: A loose high voltage cable can cause a sudden loss of steering and drive power, increasing the risk of crash.
Remedy
Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will inspect and repair the mechanical connector lock as necessary, free of charge. Owner notification letters were mailed July 10, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0467.
Owner notification: July 10, 2024 · Filing manufacturer: Mack Trucks, Inc.
NHTSA 24V399000
- Component
- ELECTRICAL SYSTEM
- Report received
- June 4, 2024
- Potential units
- 24campaign-wide
Defect and consequence
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2024 MMDe electric trucks. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of steering control and drive power.
Why it matters: A sudden loss of steering control and drive power increases the risk of a crash.
Remedy
Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 10, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0464.
Owner notification: July 10, 2024 · Filing manufacturer: Mack Trucks, Inc.
NHTSA 25V666000
- Component
- SEAT BELTS
- Report received
- October 6, 2025
- Potential units
- 15,841campaign-wide
Defect and consequence
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Mack MD, 2019-2025 Anthem, Granite, 2024 MD Electric, and 2025 Pinnacle trucks equipped with a passenger bench seat. The seat belt anchorage bracket may be improperly welded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages.".
Why it matters: An improperly welded seat belt anchorage bracket can detach during a crash, increasing the risk of injury.
Remedy
Dealers will install a reinforcement plate, free of charge. Owner letters were mailed January 21, 2026. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0485. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 13, 2025.
Owner notification: January 21, 2026 · Filing manufacturer: Mack Trucks, Inc.
NHTSA 25V427000
- Component
- ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
- Report received
- June 23, 2025
- Potential units
- 148campaign-wide
Defect and consequence
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2024-2026 Mack MD vehicles. When the Controller Area Network (CAN) communications are interrupted, the throttle signal from the electro mobility control unit may retain the last known throttle setting, and the engine will not return to idle as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 124, "Accelerator Control Systems.".
Why it matters: An engine that does not return to idle quickly enough can cause a loss of vehicle control, increasing the risk of a crash.
Remedy
Dealers will update the control unit software, free of charge. Owner notification letters were mailed August 14, 2025. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0481.
Owner notification: August 14, 2025 · Filing manufacturer: Mack Trucks, Inc.
02 / COMPONENT BREADTH