OFFICIAL CAMPAIGN FILE
NHTSA campaign 24V399000
NHTSA campaign 24V399000 covers 1 published year-and-model reports from 1 makes in this index and lists 24 potentially affected units campaign-wide. VIN eligibility must be checked separately.
Report received June 4, 2024 · Snapshot September 21, 2026
NHTSA records include a Do Not Drive advisory for at least one campaign associated with campaign 24V399000. Open the campaign and verify the VIN before operating or parking the vehicle.
01 / DEFECT RECORD
What NHTSA campaign 24V399000 says
Defect summary
Mack Trucks, Inc. (Mack) is recalling certain 2024 MMDe electric trucks. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of steering control and drive power.
Consequence summary
A sudden loss of steering control and drive power increases the risk of a crash.
02 / CORRECTIVE ACTION
Remedy for NHTSA campaign 24V399000
Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 10, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0464.
- Owner notification
- July 10, 2024
- Filing manufacturer
- Mack Trucks, Inc.
- Component groups
- ELECTRICAL SYSTEM
03 / PUBLISHED VEHICLES