01 / OFFICIAL CAMPAIGNS
2023 Prevost H3-45 Vip recall campaigns
NHTSA 24V178000
- Component
- STEERING
- Report received
- March 6, 2024
- Potential units
- 23campaign-wide
Defect and consequence
Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2023 H3-45 and 2022-2023 H3-45 VIP vehicles. The steering column joints may fail, causing a loss of steering control.
Why it matters: A loss of steering control increases the risk of a crash.
Remedy
Owners are advised not to drive their vehicle until the repair has been performed. Prevost will replace the steering column joints, free of charge. Owner notification letters were mailed March 19, 2024. Owners may contact Provost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-11.
Owner notification: March 19, 2024 · Filing manufacturer: Prevost Car (US) Inc.
NHTSA 23V805000
- Component
- FORWARD COLLISION AVOIDANCE, STRUCTURE
- Report received
- December 1, 2023
- Potential units
- 183campaign-wide
Defect and consequence
Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2024 H3-45 and 2022-2024 H3-45 VIP motorcoaches equipped with Prevost Driver Assist. The radar sensor may be obstructed by an incorrect front bumper trim panel, causing the driver assist system to not function properly.
Why it matters: A driver assist system that does not function properly may engage the brakes unexpectedly or fail to engage the brakes as intended, increasing the risk of a crash.
Remedy
Prevost will inspect and replace the front bumper panel as necessary, free of charge. Owner notification letters were mailed January 23, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-43.
Owner notification: January 23, 2024 · Filing manufacturer: Prevost Car (US) Inc.
NHTSA 23V761000
- Component
- ELECTRICAL SYSTEM
- Report received
- November 10, 2023
- Potential units
- 204campaign-wide
Defect and consequence
Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2024 H3-45, 2023-2024 H3-45 VIP, X3-45 VIP, X3-45 VIP Entertainer, and 2023 X3-45 motor coaches. The grid heater cables that connect to the relay may have a loose connection and cause the relay to overheat.
Why it matters: A relay that overheats can increase the risk of a fire.
Remedy
Prevost will inspect and replace damaged components, and tighten the grid heater relay nuts, as necessary, free of charge. Owner notification letters were mailed December 30, 2023. Owners may contact Prevost customer service at 1-908-222-7211. Prevost's number for this recall is SR23-42.
Owner notification: November 30, 2023 · Filing manufacturer: Prevost Car (US) Inc.
NHTSA 23V474000
- Component
- EXTERIOR LIGHTING
- Report received
- July 11, 2023
- Potential units
- 93campaign-wide
Defect and consequence
Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2023-2024 H3-45 and 2022-2024 H3-45 VIP vehicles. The right front turn signal light may fail when the turn signal or hazard warning lights are activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment.".
Why it matters: An inoperative front turn signal may not notify other drivers of a turning vehicle, while inoperative hazard warning lights reduce the vehicle visibility to other drivers, both increasing the risk of a crash.
Remedy
Prevost will install enhanced headlight wiring that includes additional resistors, free of charge. Owner notification letters were mailed August 30, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-19.
Owner notification: August 30, 2023 · Filing manufacturer: Prevost Car (US) Inc.
NHTSA 23V183000
- Component
- EXTERIOR LIGHTING
- Report received
- March 20, 2023
- Potential units
- 26campaign-wide
Defect and consequence
Defect: Prevost Car (US) Inc. (Prevost Car) is recalling certain 2022-2023 H3-45 VIP and 2023 H3-45 vehicles. When activating the hazard warning lights, the turn signal lights may not flash simultaneously if the ignition is off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment.".
Why it matters: Hazard lights that do not flash simultaneously may confuse other drivers, increasing the risk of a crash.
Remedy
Prevost will update the hazard warning lights software, free of charge. Owner notification letters were mailed April 14, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-07.
Owner notification: April 14, 2023 · Filing manufacturer: Prevost Car (US) Inc.
NHTSA 23V126000
- Component
- EQUIPMENT
- Report received
- February 24, 2023
- Potential units
- 555campaign-wide
Defect and consequence
Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2018-2023 H3-45 motor coaches and H3-45 VIP motorhomes, and 2019 H3-41 motor coaches. The Automatic Fire Suppression System (AFSS) optical fire sensor positioned in the engine compartment's lower region may corrode and malfunction. In this event, the AFSS may give a false warning to the driver, command an unwarranted engine shutdown, and release a chemical fire extinguishing agent in the engine compartment.
Why it matters: The activation of the Automatic Fire Suppression System can cause a sudden loss of drive power, increasing the risk of a crash. Additionally, a disabled coach may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
Remedy
Prevost will inspect the vehicles, install spacers between the optical fire sensor and bracket, and replace the optical fire sensor, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-05.
Owner notification: September 8, 2023 · Filing manufacturer: Prevost Car (US) Inc.
NHTSA 22V221000
- Component
- ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
- Report received
- April 6, 2022
- Potential units
- 6,342campaign-wide
Defect and consequence
Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2010-2023 H3-45, H3-45 VIP, X3-45, X3-45 Com, and X3-45 VIP vehicles. In the event of the alternator front bearing seizing, the alternator belt may continue to operate, causing the bearing to overheat.
Why it matters: An overheated alternator bearing can increase the risk of a fire.
Remedy
Prevost will replace the alternator belt, free of charge. Owner notification letters were mailed September 30, 2022. Owners may contact Prevost customer service at 1-866-870-2046.
Owner notification: September 30, 2022 · Filing manufacturer: Prevost Car (US) Inc.
02 / COMPONENT BREADTH