01 / OFFICIAL CAMPAIGNS
2023 Mercedes-Benz Metris recall campaigns
NHTSA 26V070000
- Component
- AIR BAGS
- Report received
- February 6, 2026
- Potential units
- 52,360campaign-wide
Defect and consequence
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 and 2022-2023 Mercedes-Benz Metris right-hand-drive vehicles. Water may accumulate on the air bag control unit, which can cause the air bags not to deploy as intended.
Why it matters: An air bag that does not deploy as intended increases the risk of injury in a crash.
Remedy
Dealers will install a cover on the air bag control unit, free of charge. Owner notification letters were mailed beginning April 10, 2026. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KORSRS. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning February 13, 2026.
Owner notification: April 10, 2026 · Filing manufacturer: Daimler Vans USA, LLC
NHTSA 25V463000
- Component
- BACK OVER PREVENTION, EQUIPMENT
- Report received
- July 11, 2025
- Potential units
- 43,422campaign-wide
Defect and consequence
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.".
Why it matters: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.
Owner notification: November 11, 2025 · Filing manufacturer: Daimler Vans USA, LLC
NHTSA 23V881000
- Component
- FUEL SYSTEM, GASOLINE
- Report received
- December 21, 2023
- Potential units
- 13,726campaign-wide
Defect and consequence
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2022-2023 Mercedes-Benz Metris vehicles. The fuel pump may shutdown, causing a loss of drive power.
Why it matters: A loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 1, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAPUM2. This recall is an expansion of NHTSA recall number 23V-444.
Owner notification: November 1, 2024 · Filing manufacturer: Daimler Vans USA, LLC
NHTSA 23V444000
- Component
- FUEL SYSTEM, GASOLINE
- Report received
- June 26, 2023
- Potential units
- 20,500campaign-wide
Defect and consequence
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.
Why it matters: A loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.
Owner notification: November 1, 2023 · Filing manufacturer: Daimler Vans USA, LLC
02 / COMPONENT BREADTH