01 / OFFICIAL CAMPAIGNS
2022 Mercedes-Benz S 580 recall campaigns
NHTSA 22V194000
- Component
- POWER TRAIN, SUSPENSION
- Report received
- March 28, 2022
- Potential units
- 12campaign-wide
Defect and consequence
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 S580Z, S500V, and S580V vehicles. The sub frame weld for the thrust arm on the rear axle carrier may have been improperly welded, causing the thrust arm to break and detach.
Why it matters: A detached thrust arm can cause a sudden loss of vehicle control, or cause the vehicle to pull to one side during emergency braking, increasing the risk of a crash.
Remedy
Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will inspect the sub frame weld on the rear axle carrier and replace the rear axle carrier as necessary, free of charge. Owner notification letters were mailed April 8, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030028.
Owner notification: April 8, 2022 · Filing manufacturer: Mercedes-Benz USA, LLC
NHTSA 25V116000
- Component
- SERVICE BRAKES, HYDRAULIC
- Report received
- February 24, 2025
- Potential units
- 20,339campaign-wide
Defect and consequence
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 S 500, Maybach S 580 4MATIC, 2021-2023 S 580 4MATIC, 2022 S 680 4MATIC, and 2023 S 580e 4MATIC vehicles. The front brake hoses may rupture and leak brake fluid.
Why it matters: A brake fluid leak can extend the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025030007.
Owner notification: April 25, 2025 · Filing manufacturer: Mercedes-Benz USA, LLC
NHTSA 24V704000
- Component
- ENGINE AND ENGINE COOLING
- Report received
- September 20, 2024
- Potential units
- 27,190campaign-wide
Defect and consequence
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 S580, and Maybach S580 vehicles. In the event of a mechanical failure in the engine Camtronic system, the engine control unit (ECU) software may cause the engine to overheat or stall.
Why it matters: An engine stall can increase the risk of a crash. In addition, an engine that overheats can increase the risk of a fire.
Remedy
Dealers will update the ECU software, free of charge. Owner notification letters were mailed on November 15, 2024. Owner notification letters will be mailed in phases, on November 15, 2024, January 10, 2025, and February 21, 2025. Owners can contact Mercedes-Benz Customer Service at 1-877-496-3691. MBUSA's number for this recall is 2024100007.
Owner notification: November 15, 2024 · Filing manufacturer: Mercedes-Benz USA, LLC
NHTSA 23V880000
- Component
- FUEL SYSTEM, GASOLINE
- Report received
- December 21, 2023
- Potential units
- 79,676campaign-wide
Defect and consequence
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
Why it matters: A loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 23V-445.
Owner notification: February 23, 2024 · Filing manufacturer: Mercedes-Benz USA, LLC
NHTSA 23V445000
- Component
- FUEL SYSTEM, GASOLINE
- Report received
- June 26, 2023
- Potential units
- 143,551campaign-wide
Defect and consequence
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.
Why it matters: A loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.
Owner notification: September 29, 2023 · Filing manufacturer: Mercedes-Benz USA, LLC
NHTSA 22V189000
- Component
- STEERING
- Report received
- March 25, 2022
- Potential units
- 8,396campaign-wide
Defect and consequence
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.
Why it matters: Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.
Remedy
Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.
Owner notification: May 9, 2022 · Filing manufacturer: Mercedes-Benz USA, LLC
NHTSA 21V00J000
- Component
- COMMUNICATION, ELECTRICAL SYSTEM
- Report received
- December 27, 2021
- Potential units
- 1,239campaign-wide
Defect and consequence
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS450, S500, and S580 vehicles. The communication module software may restrict or disable the emergency call system (eCall).
Why it matters: A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 23, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022010006.
Owner notification: February 23, 2022 · Filing manufacturer: Mercedes-Benz USA, LLC
02 / COMPONENT BREADTH