OFFICIAL CAMPAIGN FILE

NHTSA campaign 22V189000

NHTSA campaign 22V189000 covers 19 published year-and-model reports from 1 makes in this index and lists 8,396 potentially affected units campaign-wide. VIN eligibility must be checked separately.

Report received March 25, 2022 · Snapshot September 21, 2026

01 / DEFECT RECORD

What NHTSA campaign 22V189000 says

NHTSA campaign 22V189000 identifies STEERING and states that Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.

Consequence summary

Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.

02 / CORRECTIVE ACTION

Remedy for NHTSA campaign 22V189000

For NHTSA campaign 22V189000, the filed corrective action says: Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.

Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.

Owner notification: May 9, 2022
Filing manufacturer: Mercedes-Benz USA, LLC
Component groups: STEERING

03 / PUBLISHED VEHICLES

Vehicles listed under NHTSA campaign 22V189000

RecallRoad links 19 year-and-model reports associated with NHTSA campaign 22V189000; the list reflects published source rows, not individual VIN coverage.