01 / OFFICIAL CAMPAIGNS
2022 Keystone Cougar recall campaigns
NHTSA 23V169000
- Component
- STRUCTURE
- Report received
- March 16, 2023
- Potential units
- 276campaign-wide
Defect and consequence
Defect: Keystone RV Company (Keystone) is recalling certain 2022-2023 Cougar travel trailers. These vehicles may have been manufactured without an emergency exit window.
Why it matters: Without an emergency exit window, there would not be a second way for occupants to exit the vehicle during an emergency, increasing the risk of injury.
Remedy
Dealers will inspect, and replace the window if necessary, free of charge. Owner notification letters were mailed March 29, 2023. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 23-440.
Owner notification: March 29, 2023 · Filing manufacturer: Keystone RV Company
NHTSA 22V604000
- Component
- EQUIPMENT
- Report received
- August 9, 2022
- Potential units
- 20,610campaign-wide
Defect and consequence
Defect: Keystone RV Company (Keystone) is recalling certain 2022 Dutchmen Aspen Trail, Coleman, Colorado, Voltage, Yukon, Keystone Carbon, Cougar, Hideout, Montana, Outback, Passport, Raptor, Retreat, Springdale, Sprinter and 2022-2023 Keystone Bullet travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Why it matters: An awning that drops or extends beyond normal operation can increase the risk of injury.
Remedy
Dealers will repair or replace the awning fabric, free of charge. Owner notification letters were mailed September 16, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-434.
Owner notification: September 16, 2022 · Filing manufacturer: Keystone RV Company
NHTSA 22V383000
- Component
- EQUIPMENT
- Report received
- May 27, 2022
- Potential units
- 764campaign-wide
Defect and consequence
Defect: Keystone RV Company (Keystone) is recalling certain 2022 Keystone Cougar travel trailers, equipped with a swing up table/bed base. The base may have incomplete welds that are unable to hold the intended weight, causing the table/bed base to drop unexpectedly.
Why it matters: A table or bed that drops unexpectedly can increase the risk of injury.
Remedy
Dealers will replace the table/bed base, free of charge. Owner notification letters were mailed June 24, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-433.
Owner notification: June 24, 2022 · Filing manufacturer: Keystone RV Company
NHTSA 22V209000
- Component
- STRUCTURE, TIRES
- Report received
- March 31, 2022
- Potential units
- 513campaign-wide
Defect and consequence
Defect: Keystone RV Company (Keystone) is recalling certain 2019-2022 Cougar 29FKD travel trailers. Improper clearance may allow the tires to contact the outrigger, causing damage to the tires.
Why it matters: Damaged tires can fail, causing a loss of vehicle control and increasing the risk of a crash.
Remedy
Dealers will notch the existing outrigger and install an additional outrigger between the two tires to provide proper clearance, free of charge. Owner notification letters were mailed May 12, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-430.
Owner notification: May 12, 2022 · Filing manufacturer: Keystone RV Company
NHTSA 22V144000
- Component
- ELECTRICAL SYSTEM, EQUIPMENT
- Report received
- March 11, 2022
- Potential units
- 39,240campaign-wide
Defect and consequence
Defect: Keystone RV Company (Keystone) is recalling certain 2022 Keystone Arcadia, Carbon, Alpine, Avalanche, Cougar, Fuzion, High Country Montana, Hideout, Impact, Montana, Outback, Passport, Raptor, Springdale, and 2021-2022 Sprinter and Bullet fifth wheel and travel trailers. The solar controller may be incorrectly wired, causing certain components and safety alarms, such as carbon monoxide and propane gas detectors, to become inoperable.
Why it matters: Inoperable safety alarms increase the risk of injury.
Remedy
Dealers will inspect voltage readings and correct the wiring as necessary, free of charge. Owner notification letters were mailed May 2, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-423.
Owner notification: May 2, 2022 · Filing manufacturer: Keystone RV Company
NHTSA 22V105000
- Component
- TIRES
- Report received
- February 23, 2022
- Potential units
- 118campaign-wide
Defect and consequence
Defect: Keystone RV Company (Keystone) is recalling certain 2022 Cougar fifth wheel travel trailers. These vehicles were manufactured with Load Range "D" (2540 lbs) tires, when they should have been equipped with Load Range "E" (2860 lbs) tires.
Why it matters: Incorrect load range tires can allow the vehicle to become overloaded, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the tires, as necessary, free of charge. Owner letters were mailed March 16, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-421.
Owner notification: March 16, 2022 · Filing manufacturer: Keystone RV Company
02 / COMPONENT BREADTH