01 / OFFICIAL CAMPAIGNS
2021 Van Hool TDX25 recall campaigns
NHTSA 22V502000
- Component
- SUSPENSION
- Report received
- July 13, 2022
- Potential units
- 68campaign-wide
Defect and consequence
Defect: Van Hool N.V. (Van Hool) is recalling certain 2021 TDX25 motorcoaches. The front axle module welds may crack, possibly causing the front axle to fail and resulting in a loss of vehicle steering control.
Why it matters: A loss of steering control can increase the risk of a crash.
Remedy
Dealers will repair the welds as necessary, and install reinforcement plates, free of charge. Owner notification letters were mailed July 27, 2022. Owners may contact Van Hool's customer service at 1-877-427-7278 or 1-407-656-7977. Van Hool's number for this recall is SB2180.
Owner notification: July 27, 2022 · Filing manufacturer: Van Hool N.V.
NHTSA 21V995000
- Component
- FUEL SYSTEM, DIESEL
- Report received
- December 20, 2021
- Potential units
- 139campaign-wide
Defect and consequence
Defect: Van Hool N.V. (Van Hool) is recalling certain 2020-2021 CX45, TX45, and 2021 TDX25 vehicles. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.
Why it matters: A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy
Cummins dealers will replace the fuel tubes, and install vibration isolators, free of charge. Interim owner notification letters were mailed January 28, 2022. Owner notification letters were mailed on March 11, 2022. Owners may contact Cummins customer service at 1-800-286-6467. Van Hool's number for this recall is P1556-SB2095.
Owner notification: March 11, 2022 · Filing manufacturer: Van Hool N.V.
NHTSA 21V385000
- Component
- FUEL SYSTEM, DIESEL
- Report received
- May 25, 2021
- Potential units
- 681campaign-wide
Defect and consequence
Defect: Van Hool N.V. (Van Hool) is recalling certain 2018-2021 CX35, TDX25, 2018-2019 CX45, TX45, 2021 AG300, and 2018 TD925 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Why it matters: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on July 30, 2021. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977. Van Hool's number for this recall is P1489.
Owner notification: July 30, 2021 · Filing manufacturer: Van Hool N.V.
02 / COMPONENT BREADTH