01 / OFFICIAL CAMPAIGNS
2015 Van Hool TDX25 recall campaigns
NHTSA 18V882000
- Component
- EQUIPMENT
- Report received
- December 12, 2018
- Potential units
- 244campaign-wide
Defect and consequence
Defect: Van Hool N.V. (Van Hool) is recalling certain 2015-2018 Van Hool TD925 and TDX25 vehicles, equipped with certain Kidde Technologies, Inc. (KTI) KDS-25 fire extinguishers as part of the optional fire suppression system. The actuator of the extinguisher may not function properly, preventing the fire extinguisher from discharging the fire suppression agent in the event of a fire.
Why it matters: If the fire suppression system does not work as intended, it can increase the risk of injury in the event of a fire.
Remedy
Van Hool will notify owners, and KTI will inspect the fire suppression systems and replace the electrical piston actuators, as necessary, free of charge. The recall began March 6, 2019. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977. Van Hool's numbers for this recall is P1039/SB1578.
Owner notification: March 6, 2019 · Filing manufacturer: Van Hool N.V.
NHTSA 18V209000
- Component
- SEAT BELTS
- Report received
- March 30, 2018
- Potential units
- 1,528campaign-wide
Defect and consequence
Defect: Van Hool N.V. (Van Hool) is recalling certain 2015-2018 CX45, TD925, TDX25, TX40, TX45, and 2016-2018 CX35 motorcoaches. The passenger seat belt buckles outer casing may fail leaving the seat belt buckles exposed.
Why it matters: The exposed seat belt buckles may reduce the seat occupants likelihood of using the seat belt, increasing the risk of injury in the event of a crash.
Remedy
Van Hool will notify owners and dealers will replace the defective seatbelt buckles on the aisle side with flexible seatbelt buckles. The recall began on May 16, 2018. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977.
Owner notification: May 16, 2018 · Filing manufacturer: Van Hool N.V.
NHTSA 16V857000
- Component
- STEERING
- Report received
- November 29, 2016
- Potential units
- 1,612campaign-wide
Defect and consequence
Defect: Van Hool N.V. (Van Hool) is recalling certain model year 2010-2014 C2045 and T2145; 2010 C3045; 2016 CX35; 2014-2016 CX45 and TX45; 2009-2016 TD925; 2015-2016 TDX25 and TX40 and 2010-2013 T2140 motorcoaches. In the affected vehicles, the front steering knuckle carriers may crack.
Why it matters: Cracking of a steering knuckle carrier may result in its total failure, allowing a wheel to separate from the vehicle, increasing the risk of a crash.
Remedy
Van Hool will notify owners, and dealers will replace the steering knuckle carriers that were produced from August 2009 through March 2011. Carriers that were produced from April 2011 to December 2014 will be inspected by ultrasonic measurement and replaced as necessary. These repairs will be performed free of charge. The recall began on January 19, 2017. Owners may contact ABC Bus, Inc. at 1-877-427-7278. Van Hool's number for this recall is P855. Note: This recall expands recalls 14V-569 and 15V-331.
Owner notification: January 19, 2017 · Filing manufacturer: Van Hool N.V.
NHTSA 15V743000
- Component
- SERVICE BRAKES, AIR
- Report received
- November 10, 2015
- Potential units
- 48campaign-wide
Defect and consequence
Defect: Van Hool is recalling certain model year 2015-2016 TD925 vehicles manufactured May 13, 2015, to October 22, 2015, and 2015-2016 TDX25 vehicles manufactured December 23, 2014, to October 22, 2015. In the affected vehicles, the air brakes may take an excessive amount of time to release. As such, the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems.".
Why it matters: A delay in releasing the brake could cause the brakes to drag and cause premature wear of the brake linings. Under certain conditions, excessive brake drag could contribute to heat build-up within the foundation brake assembly resulting in degradation of braking power. Heat buildup in the foundation of the brake assembly can result in a fire. Degradation of braking power can increase the risk of a crash.
Remedy
Van Hool's designated agent, ABC Bus, Inc. (ABC Bus), will notify Van Hool motorcoach owners, and ABC Bus dealers will correct the air brake connections, free of charge. The recall began on July 28, 2016. Owners may contact ABC Bus at 1-877-427-7278. Van Hool's number for this recall is P786.
Owner notification: July 28, 2016 · Filing manufacturer: Van Hool N.V.
NHTSA 15V422000
- Component
- ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
- Report received
- July 2, 2015
- Potential units
- 50campaign-wide
Defect and consequence
Defect: Van Hool N.V. (Van Hool) is recalling certain model year 2014-2015 TD925 vehicles manufactured October 11, 2013, to December 12, 2014, and 2015 TDX925 vehicles manufactured on December 23, 2014. The affected vehicles are equipped with Cummins engines that may have their idle speed set too low.
Why it matters: A prolonged engine idle at the low speed, combined with high electrical demand, may cause the alternator to overheat, increasing the risk of a fire.
Remedy
Van Hool will notify owners through its agent ABC Bus Inc., and Cummins service technicians will correct the engine idle speed setting. Additionally, the buses need to have their alternators replaced during the next scheduled maintenance. These repairs will be performed, free of charge. The recall began on August 6, 2015. Van Hool's number for this recall is P764.
Owner notification: August 6, 2015 · Filing manufacturer: Van Hool N.V.
NHTSA 15V331000
- Component
- STEERING
- Report received
- June 1, 2015
- Potential units
- 555campaign-wide
Defect and consequence
Defect: Van Hool N.V. (Van Hool) is recalling certain model year 2014 C2045, 2014-2015 CX45, TD925, TX40, TX45, and 2015 TDX25 coaches. The affected vehicles have front steering knuckle carrier that may break.
Why it matters: If the front steering knuckle carrier breaks, the coach wheel may separate from the vehicle, increasing the risk of a crash.
Remedy
ABC Bus will notify owners on behalf of Van Hool, and dealers will inspect and replace the affected steering knuckles, as necessary, free of charge. The recall began on July 6, 2015. Owners may contact ABC Bus at 1-877-427-7278. Van Hool's number for this recall is P750.
Owner notification: July 6, 2015 · Filing manufacturer: Van Hool N.V.
02 / COMPONENT BREADTH