01 / OFFICIAL CAMPAIGNS
2021 Keystone Impact recall campaigns
NHTSA 23V082000
- Component
- EQUIPMENT, FUEL SYSTEM, GASOLINE
- Report received
- February 15, 2023
- Potential units
- 5,564campaign-wide
Defect and consequence
Defect: Keystone RV Company (Keystone) is recalling certain 2021-2023 Carbon, Fuzion, Impact, and Raptor travel trailers. The fuel station controller may fail.
Why it matters: A failure of the fuel station controller increases the risk of a fire.
Remedy
Dealers will inspect the circuit protection and install a 15-amp fuse and a box to protect the fuel station controller, free of charge. Owner notification letters were mailed April 5, 2023. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 23-439.
Owner notification: April 5, 2023 · Filing manufacturer: Keystone RV Company
NHTSA 22V726000
- Component
- EQUIPMENT
- Report received
- September 29, 2022
- Potential units
- 9,678campaign-wide
Defect and consequence
Defect: Keystone RV Company (Keystone) is recalling certain 2021-2023 Alpine, Avalanche, 2020-2023 Fuzion and Impact travel trailers. The hydraulic leveling leg foot pads may become loose and separate from the vehicle.
Why it matters: A foot pad that separates during transit can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect the mounting bolt and reinstall with thread locking adhesive, as necessary, free of charge. Owner notification letters were mailed November 10, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-437.
Owner notification: November 10, 2022 · Filing manufacturer: Keystone RV Company
NHTSA 20V538000
- Component
- FUEL SYSTEM, GASOLINE
- Report received
- September 3, 2020
- Potential units
- 119campaign-wide
Defect and consequence
Defect: Keystone RV Company (Keystone) is recalling certain 2021 Fuzion recreational trailers (models 357, 369, 373, 379, 419, 424, 427, 429 and 430) and 2021 Impact recreational trailers (models 343, 359, 367 and 415). The auxiliary fuel supply tank mounting straps may have been improperly secured with grade 2 bolts instead of grade 5 bolts.
Why it matters: The grade 2 bolts may break under certain conditions, causing the auxiliary fuel supply tank to detach, increasing the risk of a vehicle crash and/or fire.
Remedy
Keystone will notify owners, and dealers will inspect and replace the tank strap mounting bolts, as necessary, free of charge. The recall began October 2, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-385.
Owner notification: October 2, 2020 · Filing manufacturer: Keystone RV Company
NHTSA 20V428000
- Component
- ELECTRICAL SYSTEM
- Report received
- July 24, 2020
- Potential units
- 594campaign-wide
Defect and consequence
Defect: Keystone RV Company (Keystone) is recalling certain 2020-2021 Keystone Fuzion (models 357, 369, 373, 379, 419, 424, 427, 429 and 430) and Impact (models 26V, 28V, 29V, 311, 317, 330, 343, 359, 367 and 415) toy hauler travel trailers. The generator transfer switch may be incorrectly wired with the transfer switch "Line" wiring (shore cord) and "Load" wiring (power center wiring) reversed, allowing the generator power to energize the shore power connection.
Why it matters: A generator that is able to energize the shore power connection may increase the risk of injury.
Remedy
Keystone will notify owners, and dealers will run the generator to check for the proper power output, correcting the wiring as necessary, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-382. Note: If there is no power inside the unit while the generator is running, owners are instructed to discontinue using the generator until the recall remedy is performed.
Owner notification: August 27, 2020 · Filing manufacturer: Keystone RV Company
02 / COMPONENT BREADTH