01 / OFFICIAL CAMPAIGNS
2020 Keystone Impact recall campaigns
NHTSA 22V726000
- Component
- EQUIPMENT
- Report received
- September 29, 2022
- Potential units
- 9,678campaign-wide
Defect and consequence
Defect: Keystone RV Company (Keystone) is recalling certain 2021-2023 Alpine, Avalanche, 2020-2023 Fuzion and Impact travel trailers. The hydraulic leveling leg foot pads may become loose and separate from the vehicle.
Why it matters: A foot pad that separates during transit can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect the mounting bolt and reinstall with thread locking adhesive, as necessary, free of charge. Owner notification letters were mailed November 10, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-437.
Owner notification: November 10, 2022 · Filing manufacturer: Keystone RV Company
NHTSA 21V019000
- Component
- EQUIPMENT
- Report received
- January 20, 2021
- Potential units
- 309campaign-wide
Defect and consequence
Defect: Keystone RV Company (Keystone) is recalling certain 2019-2020 Impact 26V, 28V, 29V, 311, 317, 330, 332, 343, 351, 359, 367, 415, 3118, 3219 recreational trailers, equipped with Dometic 3 burner cooking stoves. The internal O-ring between the saddle valve and the manifold can experience a propane gas leak.
Why it matters: A gas leak can increase the risk of a fire.
Remedy
Keystone will notify owners, and dealers will remove the existing manifold bolts and seals and install new seals and bolts, free of charge. The recall began February 12, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-398.
Owner notification: February 12, 2021 · Filing manufacturer: Keystone RV Company
NHTSA 20V428000
- Component
- ELECTRICAL SYSTEM
- Report received
- July 24, 2020
- Potential units
- 594campaign-wide
Defect and consequence
Defect: Keystone RV Company (Keystone) is recalling certain 2020-2021 Keystone Fuzion (models 357, 369, 373, 379, 419, 424, 427, 429 and 430) and Impact (models 26V, 28V, 29V, 311, 317, 330, 343, 359, 367 and 415) toy hauler travel trailers. The generator transfer switch may be incorrectly wired with the transfer switch "Line" wiring (shore cord) and "Load" wiring (power center wiring) reversed, allowing the generator power to energize the shore power connection.
Why it matters: A generator that is able to energize the shore power connection may increase the risk of injury.
Remedy
Keystone will notify owners, and dealers will run the generator to check for the proper power output, correcting the wiring as necessary, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-382. Note: If there is no power inside the unit while the generator is running, owners are instructed to discontinue using the generator until the recall remedy is performed.
Owner notification: August 27, 2020 · Filing manufacturer: Keystone RV Company
NHTSA 20V398000
- Component
- EQUIPMENT
- Report received
- July 7, 2020
- Potential units
- 8,313campaign-wide
Defect and consequence
Defect: Keystone RV Company (Keystone) is recalling certain 2019-2020 Keystone Carbon, Cougar, Fuzion, Impact and Raptor fifth-wheel trailers equipped with a Furrion over the air (OTA) wing-style television antenna. The antenna may separate from the mounting base during transit, becoming a road hazard.
Why it matters: If the antenna detaches from the trailer while moving it may become a road hazard, increasing the risk of a crash.
Remedy
Keystone will notify owners, and dealers will replace the Furrion wing-style antenna with a Winegard dome-style antenna, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-381.
Owner notification: August 27, 2020 · Filing manufacturer: Keystone RV Company
02 / COMPONENT BREADTH