01 / OFFICIAL CAMPAIGNS
2020 Triple E Serenity recall campaigns
NHTSA 21V400000
- Component
- EQUIPMENT
- Report received
- May 27, 2021
- Potential units
- 1,173campaign-wide
Defect and consequence
Defect: Triple E Recreational Vehicles (Triple E) is recalling certain 2020-2021 Serenity S24CB, Unity U24MB, U24CB, U24IB, U24FX, U24TB, U24RL, Wonder W24RL, W24MB, W24FTB, and W24RTB recreational vehicles. The metal deflector that protects the refrigerator's wood frame from exhaust is positioned too low, which could allow the exhaust to discolor or char the wood frame.
Why it matters: Discoloration or charring of the wood frame can increase the risk of a fire.
Remedy
Dealers will install a metal deflector extension, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9932-1.
Owner notification: June 30, 2021 · Filing manufacturer: Triple E Recreational Vehicles
NHTSA 21V320000
- Component
- EQUIPMENT
- Report received
- May 5, 2021
- Potential units
- 1,006campaign-wide
Defect and consequence
Defect: Triple E Recreational Vehicles (Triple E) is recalling certain 2020-2021 Unity U24FX, U24Rl, U24MB, U24CB, U24TB, U24IB, 2020-2021 Wonder W24MB, W24FTB, W24RTB, and 2020 Serenity S24CB recreational vehicles. The auto generator start remote harness wires may be damaged by the generator fan.
Why it matters: Damaged wires may cause an electrical shock, increasing the risk of injury.
Remedy
Dealers will bundle the wires with nylon ties, free of charge. Owner notification letters were mailed May 19, 2021. Owners may contact Trible E customer service at 1-877-992-9906. Trible E's number for this recall is CA#9927-1.
Owner notification: May 19, 2021 · Filing manufacturer: Triple E Recreational Vehicles
NHTSA 20V722000
- Component
- EQUIPMENT
- Report received
- November 20, 2020
- Potential units
- 1,149campaign-wide
Defect and consequence
Defect: Triple E Recreational Vehicles (Triple E) is recalling certain 2018-2020 Serenity S24CB, 2018-2021 Unity U24MB, U24FX, and 2020-2021 Unity U24RL motorhomes. When the vehicle is driven with the fresh water tank partially filled, the fresh water tank bracket can shift side to side, resulting in the chassis wire harness getting chafed, resulting in a loss of tail lights.
Why it matters: Loss of tail light illumination could reduce the vehicle's visibility, increasing the risk of a crash.
Remedy
Triple E will notify owners, and dealers will install an additional bracket to resolve the issue, free of charge. The recall began December 7, 2020. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9835-1.
Owner notification: December 7, 2020 · Filing manufacturer: Triple E Recreational Vehicles
02 / COMPONENT BREADTH