01 / OFFICIAL CAMPAIGNS
2019 Triple E Serenity recall campaigns
NHTSA 20V722000
- Component
- EQUIPMENT
- Report received
- November 20, 2020
- Potential units
- 1,149campaign-wide
Defect and consequence
Defect: Triple E Recreational Vehicles (Triple E) is recalling certain 2018-2020 Serenity S24CB, 2018-2021 Unity U24MB, U24FX, and 2020-2021 Unity U24RL motorhomes. When the vehicle is driven with the fresh water tank partially filled, the fresh water tank bracket can shift side to side, resulting in the chassis wire harness getting chafed, resulting in a loss of tail lights.
Why it matters: Loss of tail light illumination could reduce the vehicle's visibility, increasing the risk of a crash.
Remedy
Triple E will notify owners, and dealers will install an additional bracket to resolve the issue, free of charge. The recall began December 7, 2020. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9835-1.
Owner notification: December 7, 2020 · Filing manufacturer: Triple E Recreational Vehicles
NHTSA 19V147000
- Component
- ELECTRICAL SYSTEM
- Report received
- February 28, 2019
- Potential units
- 3campaign-wide
Defect and consequence
Defect: Triple E Recreational Vehicles is recalling certain 2019 Serenity S24CB motorhomes. A connector wiring error may prevent the 120V electrical outlets from being properly ground-fault protected.
Why it matters: The incorrect connector could result in the inverter ground failing, causing the outlet user to be the ground path for electricity, increasing their risk of injury.
Remedy
All of the affected motorhomes are still in dealer inventory. Triple E dealers will replace the two pin connector with a 3 pin connector for the ground wires, free of charge. The recall began March 12, 2019. Triple E customer service can be reached at 1-877-992-9906. Triple E's number for this recall is CA#9280-1.
Owner notification: March 12, 2019 · Filing manufacturer: Triple E Recreational Vehicles
NHTSA 18V925000
- Component
- ELECTRICAL SYSTEM
- Report received
- December 18, 2018
- Potential units
- 19campaign-wide
Defect and consequence
Defect: Triple E Recreational Vehicles (Triple E) is recalling certain 2019 Serenity recreational vehicles, model S24CB. The coach battery compartment door support metal cable may contact the positive battery terminal.
Why it matters: If the cable contacts the positive battery terminal, a short may occur, increasing the risk of a fire.
Remedy
Triple E will notify owners, and dealers will replace the battery compartment door support metal cable with one that is covered with tubing, free of charge. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9208-1.
Owner notification: December 19, 2018 · Filing manufacturer: Triple E Recreational Vehicles
02 / COMPONENT BREADTH