01 / OFFICIAL CAMPAIGNS
2020 Keystone Hideout recall campaigns
NHTSA 21V708000
- Component
- EQUIPMENT
- Report received
- September 13, 2021
- Potential units
- 95,885campaign-wide
Defect and consequence
Defect: Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.
Why it matters: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-414.
Owner notification: February 25, 2022 · Filing manufacturer: Keystone RV Company
NHTSA 21V427000
- Component
- EQUIPMENT
- Report received
- June 4, 2021
- Potential units
- 10,455campaign-wide
Defect and consequence
Defect: Keystone RV Company (Keystone) is recalling certain 2019 Keystone Bullet, Sprinter, and 2020 Keystone Hideout vehicles equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Why it matters: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owners were notified of the defect on August 4, 2021. A final owner letter was mailed January 12, 2022. Owners may contact Keystone customer service at 1-866-425-4369.
Owner notification: January 12, 2022 · Filing manufacturer: Keystone RV Company
NHTSA 20V606000
- Component
- SUSPENSION, TIRES
- Report received
- October 2, 2020
- Potential units
- 10campaign-wide
Defect and consequence
Defect: Keystone RV Company (Keystone) is recalling certain 2020 Hideout 290LHS recreational trailers. These vehicles were incorrectly built with 3500 pound axles and ST205/75R14D tires and rims rather than the 4400 pound axles and ST225/75R15D tires and rims as specified on the Federal Identification Tag.
Why it matters: The incorrect axle, tires and rims can result in the operator overloading the trailer, increasing the risk of a crash.
Remedy
Keystone will notify owners, and dealers will replace the incorrect axle, tires, and rims with 4400 pound axles, ST225/75R15D tires and matching rims, free of charge. The recall began October 16, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-388.
Owner notification: October 16, 2020 · Filing manufacturer: Keystone RV Company
NHTSA 20V105000
- Component
- EQUIPMENT, TIRES
- Report received
- February 25, 2020
- Potential units
- 1,099campaign-wide
Defect and consequence
Defect: Keystone RV Company (Keystone) is recalling certain 2020 Hideout, Springdale, and Crossroads Zinger trailers. The spare tire carrier U-bolts may fail allowing the spare tire carrier and spare tire detach from the vehicle.
Why it matters: If the spare tire carrier and spare tire detach from the vehicle while in motion, it can become a road hazard and increase the risk of a crash.
Remedy
Keystone will notify owners, and dealers will replace U-bolts, free of charge. The recall began March 6, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-371.
Owner notification: March 6, 2020 · Filing manufacturer: Keystone RV Company
NHTSA 19V611000
- Component
- EQUIPMENT
- Report received
- August 21, 2019
- Potential units
- 67campaign-wide
Defect and consequence
Defect: Keystone RV Company (Keystone) is recalling certain 2019-2020 Hideout 25TH toy haulers. The trailers may be missing the Special Transportation Provision warning label in the garage area.
Why it matters: If the warning label is missing, occupants may not be cautioned that vehicles and equipment powered by internal combustion engines placed in recreational vehicles can cause carbon monoxide poisoning or asphyxiation, which could result in death or serious injury. The flammable liquids used to power these items can cause a fire or explosion, which can result in death or serious injury.
Remedy
Keystone will notify owners, and dealers will provide the Special Transportation Provision warning labels, free of charge. The recall began on September 3, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-359.
Owner notification: September 3, 2019 · Filing manufacturer: Keystone RV Company
02 / COMPONENT BREADTH