01 / OFFICIAL CAMPAIGNS
2015 Keystone Hideout recall campaigns
NHTSA 17V755000
- Component
- EQUIPMENT
- Report received
- November 22, 2017
- Potential units
- 1,205,997campaign-wide
Defect and consequence
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf.
Why it matters: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Owner notification: January 15, 2018 · Filing manufacturer: Keystone RV Company
NHTSA 15V207000
- Component
- SUSPENSION
- Report received
- April 7, 2015
- Potential units
- 2,260campaign-wide
Defect and consequence
Defect: Keystone RV Company (Keystone) is recalling certain model year 2015-2016 Keystone Sprinter, Springdale, Bullet, Cougar, Hideout, and Passport trailers and 2015-2016 Dutchmen Aspen, Coleman, Denali, Razorback, Rubicon, and Voltage trailers. For a full list of the specific models and floor plans affected, see RCLRPT-15V207-4161.PDF under ÂAssociated Documents. In the affected trailers, the studs that are used to attach the wheels to the axle hubs may break.
Why it matters: If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.
Remedy
Keystone will notify owners, and dealers will replace the wheel hubs, free of charge. The recall began on June 29, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-230.
Owner notification: June 29, 2015 · Filing manufacturer: Keystone RV Company
NHTSA 14V549000
- Component
- EQUIPMENT
- Report received
- September 10, 2014
- Potential units
- 198campaign-wide
Defect and consequence
Defect: Keystone RV Company (Keystone) is recalling certain model year 2014-2015 Hideout 308BHDS fifth wheel trailers manufactured October 2, 2013, to August 8, 2014. The affected trailers may have been built with a 120V outlet in the exterior kitchen that is not part of the GFCI protected circuit.
Why it matters: An outlet that is not part of the GFCI protected circuit has an increased risk of providing an electrical shock if an electrical fault exists in an appliance plugged into the receptacle.
Remedy
Keystone has notified owners, and dealers will verify that the outside kitchen outlet is on a GFCI circuit, replacing it as necessary, free of charge. The recall began on September 15, 2014. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 14-216.
Owner notification: September 15, 2014 · Filing manufacturer: Keystone RV Company
02 / COMPONENT BREADTH