01 / OFFICIAL CAMPAIGNS
2020 E-One Typhoon recall campaigns
NHTSA 22V538000
- Component
- ELECTRICAL SYSTEM
- Report received
- July 26, 2022
- Potential units
- 78campaign-wide
Defect and consequence
Defect: E-One Incorporated (E-One) is recalling certain 2019-2021 Cyclone 2, 2020 Commercial, Quest 2, 2020-2021 Typhoon, 2021 Cyclone N, and 2020-2022 Typhoon N fire trucks. The neutral screw connection within the QO Plug-On Neutral Load Center may be loose. If that connection is loose, the affected load center can overheat.
Why it matters: An overheated load center can increase the risk of a fire.
Remedy
Dealers will inspect and repair, or replace the load center, free of charge. Owner notification letters were mailed October 24, 2022. Owners may contact E-One's customer service at 1-352-237-1122.
Owner notification: October 24, 2022 · Filing manufacturer: E-One Incorporated
NHTSA 21V952000
- Component
- FUEL SYSTEM, DIESEL
- Report received
- December 9, 2021
- Potential units
- 140campaign-wide
Defect and consequence
Defect: E-One Incorporated (E-One) is recalling certain 2019-2021 Cyclone 2, Quest 2, 2020-2021 Typhoon N, 2020 Typhoon, and 2021 Cyclone N vehicles. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.
Why it matters: A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy
Dealers will replace the fuel tubes and install vibration isolators, free of charge. Owner notification letters were mailed February 14, 2022. Owners may contact E-One customer service at 1-352-237-1122.
Owner notification: February 1, 2022 · Filing manufacturer: E-One Incorporated
NHTSA 21V332000
- Component
- FUEL SYSTEM, DIESEL
- Report received
- May 11, 2021
- Potential units
- 915campaign-wide
Defect and consequence
Defect: E-One Incorporated (E-One) is recalling certain 2017-2021 Cyclone 2, Cyclone N, Quest 2, Typhoon, and Typhoon N vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Why it matters: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Dealers will inspect and replace the rail as necessary, free of charge. Owner notification letters were mailed out on May 28, 2021. Owners may contact E-One customer service at 1-352-237-1122.
Owner notification: May 28, 2021 · Filing manufacturer: E-One Incorporated
NHTSA 21V099000
- Component
- STEERING, SUSPENSION
- Report received
- February 19, 2021
- Potential units
- 10campaign-wide
Defect and consequence
Defect: E-One Incorporated (E-One) is recalling certain 2020 Cyclone 2, Typhoon, and Typhoon N vehicles. The steering gear mounting bolts may become loose and back out, resulting in difficulty steering.
Why it matters: Difficulty steering, or the inability to steer in both directions, can increase the risk of a crash.
Remedy
E-One will notify owners, and dealers will replace the steering gear mounting bolts and washers, free of charge. The recall is expected to begin March 2021. Owners may contact E-One customer service at 1-352-237-1122.
Owner notification: March 3, 2021 · Filing manufacturer: E-One Incorporated
NHTSA 20V752000
- Component
- ELECTRICAL SYSTEM
- Report received
- December 4, 2020
- Potential units
- 195campaign-wide
Defect and consequence
Defect: E-One Incorporated (E-One) is recalling certain 2020-2021 Commercial, 2019-2020 Cyclone 2 and 2020 Cyclone N, Quest 2, Typhoon and Typhoon N vehicles, equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, causing the LCD display to lock up or become nonfunctional.
Why it matters: A locked up or non-functional LCD display can delay emergency efforts, increasing the risk of injury.
Remedy
E-One will notify owners, and dealers will replace the display or apply a retrofit remedy, free of charge. E-One issued owners an interim notification on December 15, 2020. The recall began January 26, 2021. Owners may contact E-One customer service at 1-352-237-1122.
Owner notification: January 26, 2021 · Filing manufacturer: E-One Incorporated
NHTSA 20V546000
- Component
- POWER TRAIN, SUSPENSION
- Report received
- September 9, 2020
- Potential units
- 15campaign-wide
Defect and consequence
Defect: E-One Incorporated (E-One) is recalling certain 2018-2020 Cyclone 2 and Typhoon ambulances. The lower shock mount bracket may cause the U-bolts to bind and break, possibly preventing the rear axle from remaining secured.
Why it matters: The unsecured rear axle may shift sideways, resulting in loss of control of the vehicle, thereby increasing the risk of crash.
Remedy
E-One has notified owners, and dealers replace any of the affected lower shock mount brackets, free of charge. The recall began September 21, 2020. Owners may contact E-One customer service at 1-888-237-1751.
Owner notification: September 21, 2020 · Filing manufacturer: E-One Incorporated
02 / COMPONENT BREADTH