01 / OFFICIAL CAMPAIGNS
2020 Audi Q7 recall campaigns
NHTSA 25V900000
- Component
- BACK OVER PREVENTION
- Report received
- December 19, 2025
- Potential units
- 356,894campaign-wide
Defect and consequence
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility.".
Why it matters: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.
Owner notification: January 14, 2026 · Filing manufacturer: Volkswagen Group of America, Inc.
NHTSA 23V212000
- Component
- FORWARD COLLISION AVOIDANCE
- Report received
- March 29, 2023
- Potential units
- 19campaign-wide
Defect and consequence
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2020 Q7 vehicles. Incompatibility between the front camera control software and the heating element used for the front camera on the windshield may cause the heating element to overheat.
Why it matters: An overheated heating element can increase the risk of a fire.
Remedy
Dealers will update the control software and replace the heater element for the front camera, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 90N7.
Owner notification: May 10, 2023 · Filing manufacturer: Volkswagen Group of America, Inc.
NHTSA 22V516000
- Component
- FUEL SYSTEM, GASOLINE
- Report received
- July 20, 2022
- Potential units
- 49,443campaign-wide
Defect and consequence
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside the fuel pump may break, causing the fuel pump to fail.
Why it matters: Fuel pump failure can cause an engine stall, increasing the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 20DR.
Owner notification: December 22, 2022 · Filing manufacturer: Volkswagen Group of America, Inc.
NHTSA 21V078000
- Component
- AIR BAGS
- Report received
- February 17, 2021
- Potential units
- 26,967campaign-wide
Defect and consequence
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2021 Audi Q7 vehicles. The air bag control module may deploy the second stage of the front passenger air bag too quickly after the first stage when the seat is occupied by an unbelted child. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection.".
Why it matters: During a crash necessitating the deployment of the passenger air bag, the second stage may deploy too quickly when a child is in the front passenger seat, increasing the risk of injury.
Remedy
Audi will notify owners, and dealers will update the air bag control module, free of charge. The recall began March 5, 2021. Owners can contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BV.
Owner notification: March 5, 2021 · Filing manufacturer: Volkswagen Group of America, Inc.
NHTSA 20V658000
- Component
- STRUCTURE
- Report received
- October 27, 2020
- Potential units
- 94,144campaign-wide
Defect and consequence
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.
Why it matters: In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.
Remedy
Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.
Owner notification: November 17, 2020 · Filing manufacturer: Volkswagen Group of America, Inc.
02 / COMPONENT BREADTH