01 / OFFICIAL CAMPAIGNS
2010 Audi Q7 recall campaigns
NHTSA 23V086000
- Component
- EQUIPMENT, TIRES
- Report received
- February 15, 2023
- Potential units
- 12,100campaign-wide
Defect and consequence
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims," and Part 567, "Certification.".
Why it matters: An overloaded vehicle can increase the risk of a crash.
Remedy
Dealers will install an overlay label containing the correct rear GAWR on top of the existing safety certification label, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 50G5.
Owner notification: April 13, 2023 · Filing manufacturer: Volkswagen Group of America, Inc.
NHTSA 18V818000
- Component
- FUEL SYSTEM, GASOLINE
- Report received
- November 19, 2018
- Potential units
- 5,987campaign-wide
Defect and consequence
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
Why it matters: The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy
Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
Owner notification: December 28, 2018 · Filing manufacturer: Volkswagen Group of America, Inc.
NHTSA 16V660000
- Component
- FUEL SYSTEM, GASOLINE
- Report received
- September 13, 2016
- Potential units
- 143,214campaign-wide
Defect and consequence
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
Why it matters: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.
Owner notification: November 9, 2016 · Filing manufacturer: Volkswagen Group of America, Inc.
02 / COMPONENT BREADTH