01 / OFFICIAL CAMPAIGNS
2019 Subaru Crosstrek recall campaigns
NHTSA 21V264000
- Component
- ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
- Report received
- April 15, 2021
- Potential units
- 466,205campaign-wide
Defect and consequence
Defect: Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Why it matters: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
Remedy
Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
Owner notification: June 1, 2021 · Filing manufacturer: Subaru of America, Inc.
NHTSA 21V263000
- Component
- SUSPENSION
- Report received
- April 15, 2021
- Potential units
- 408,271campaign-wide
Defect and consequence
Defect: Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.
Why it matters: Missing bolts may allow the rear stabilizer bracket to shift, increasing the risk of a crash.
Remedy
Subaru will notify owners, and dealers will retorque and replace any missing bolts, free of charge. Owner notification letters were mailed May 17, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-21.
Owner notification: May 17, 2021 · Filing manufacturer: Subaru of America, Inc.
NHTSA 20V189000
- Component
- SEAT BELTS
- Report received
- March 31, 2020
- Potential units
- 4,862campaign-wide
Defect and consequence
Defect: Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.
Why it matters: In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.
Remedy
Subaru will notify owners, and dealers will replace rear seat belt assemblies, free of charge. The began April 15, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRC-20.
Owner notification: April 15, 2020 · Filing manufacturer: Subaru of America, Inc.
NHTSA 19V856000
- Component
- ENGINE AND ENGINE COOLING
- Report received
- December 2, 2019
- Potential units
- 51,613campaign-wide
Defect and consequence
Defect: Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.
Why it matters: An unexpected loss of power while driving can increase the risk of a crash.
Remedy
Subaru will notify owners, and dealers will inspect and replace the PCV valve, free of charge. If the PCV valve has separated and the components cannot be found, the short block engine will be replaced, free of charge. The recall began January 31, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUW-08.
Owner notification: January 31, 2020 · Filing manufacturer: Subaru of America, Inc.
NHTSA 19V743000
- Component
- ELECTRICAL SYSTEM
- Report received
- October 18, 2019
- Potential units
- 466,205campaign-wide
Defect and consequence
Defect: Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
Why it matters: If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.
Remedy
Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.
Owner notification: December 4, 2019 · Filing manufacturer: Subaru of America, Inc.
NHTSA 19V404000
- Component
- VISIBILITY
- Report received
- May 30, 2019
- Potential units
- 256campaign-wide
Defect and consequence
Defect: Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles. The driver's side rear-door window glass may be improperly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials.".
Why it matters: Improperly tempered glass can shatter into large pieces, increasing the risk of injury.
Remedy
Subaru will notify owners, and dealers will replace the driver's side rear-door window glass, free of charge. The recall began June 11, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUG-92.
Owner notification: June 11, 2019 · Filing manufacturer: Subaru of America, Inc.
NHTSA 19V065000
- Component
- STEERING
- Report received
- February 6, 2019
- Potential units
- 10,417campaign-wide
Defect and consequence
Defect: Subaru of America, Inc. (Subaru) is recalling certain 2019 Forester and Crosstrek vehicles. A connector inside the Electronic Power Steering (EPS) unit may short circuit resulting in a loss of electric power steering assistance.
Why it matters: Loss of power steering assist would require higher steering effort, increasing the risk of a crash.
Remedy
None of the affected vehicles have been sold yet. Subaru has notified dealers and they will inspect the steering gearbox, replacing it as necessary, free of charge. The recall began February 7, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUC-88.
Owner notification: February 7, 2019 · Filing manufacturer: Subaru of America, Inc.
02 / COMPONENT BREADTH