01 / OFFICIAL CAMPAIGNS
2018 Subaru Crosstrek recall campaigns
NHTSA 21V264000
- Component
- ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
- Report received
- April 15, 2021
- Potential units
- 466,205campaign-wide
Defect and consequence
Defect: Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Why it matters: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
Remedy
Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
Owner notification: June 1, 2021 · Filing manufacturer: Subaru of America, Inc.
NHTSA 21V263000
- Component
- SUSPENSION
- Report received
- April 15, 2021
- Potential units
- 408,271campaign-wide
Defect and consequence
Defect: Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.
Why it matters: Missing bolts may allow the rear stabilizer bracket to shift, increasing the risk of a crash.
Remedy
Subaru will notify owners, and dealers will retorque and replace any missing bolts, free of charge. Owner notification letters were mailed May 17, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-21.
Owner notification: May 17, 2021 · Filing manufacturer: Subaru of America, Inc.
NHTSA 19V743000
- Component
- ELECTRICAL SYSTEM
- Report received
- October 18, 2019
- Potential units
- 466,205campaign-wide
Defect and consequence
Defect: Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
Why it matters: If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.
Remedy
Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.
Owner notification: December 4, 2019 · Filing manufacturer: Subaru of America, Inc.
NHTSA 19V744000
- Component
- ENGINE AND ENGINE COOLING
- Report received
- October 17, 2019
- Potential units
- 205,000campaign-wide
Defect and consequence
Defect: Subaru of America, Inc. (Subaru) is recalling certain 2017-2018 Impreza and 2018 Crosstrek vehicles equipped with an aluminum Positive Crankcase Ventilation (PCV) valve. The PCV valve may come apart, allowing the separated components to enter the engine, possibly resulting in a loss of power while driving.
Why it matters: An unexpected loss of power while driving can increase the risk of a crash.
Remedy
Subaru will notify owners, and dealers will inspect and, if necessary, replace the PCV valve, free of charge. If the PCV valve has separated and the components cannot be found, the engine will be replaced, free of charge. The recall began December 2, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUP-01.
Owner notification: December 2, 2019 · Filing manufacturer: Subaru of America, Inc.
NHTSA 17V701000
- Component
- SERVICE BRAKES, VEHICLE SPEED CONTROL
- Report received
- November 7, 2017
- Potential units
- 2,367campaign-wide
Defect and consequence
Defect: Subaru of America, Inc. (Subaru) is recalling certain 2018 Crosstrek vehicles. These vehicles may be equipped with an incorrect floor mat retention bracket, allowing the floor mat to move out of position and interfere with the accelerator or brake pedal operation.
Why it matters: If the floor mat moves out of position and interferes with the accelerator or brake pedal operation, it can increase the risk of a crash.
Remedy
Subaru has notified owners, and dealers will inspect the floor mat retention bracket and replace it if necessary, free of charge. The recall began November 14, 2017. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTR-77.
Owner notification: November 14, 2017 · Filing manufacturer: Subaru of America, Inc.
02 / COMPONENT BREADTH