01 / OFFICIAL CAMPAIGNS
2019 Kia Soul EV recall campaigns
NHTSA 23V724000
- Component
- ELECTRICAL SYSTEM, POWER TRAIN
- Report received
- October 26, 2023
- Potential units
- 6,262campaign-wide
Defect and consequence
Defect: Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on.
Why it matters: Unintended vehicle movement can increase the risk of a crash.
Remedy
Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC287. This recall expands and replaces recall number 20V-389. Vehicles previously repaired under 20V-389 will need to have the new remedy completed.
Owner notification: December 21, 2023 · Filing manufacturer: Kia America, Inc.
NHTSA 23V218000
- Component
- ELECTRICAL SYSTEM
- Report received
- March 29, 2023
- Potential units
- 2,689campaign-wide
Defect and consequence
Defect: Kia America, Inc. (Kia) is recalling certain 2015-2019 Soul EV vehicles equipped with an E400 battery. The high-voltage battery pack may experience an electrical short-circuit while driving.
Why it matters: A battery electrical short-circuit increases the risk of a fire.
Remedy
Dealers will update and/or replace the battery management system and software, as necessary, free of charge. The new software will illuminate the EV warning light, limit charging capacity, and reduce vehicle power if abnormal voltage is detected. If this occurs, the battery will be replaced, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC267.
Owner notification: August 18, 2023 · Filing manufacturer: Kia America, Inc.
NHTSA 22V031000
- Component
- AIR BAGS
- Report received
- January 25, 2022
- Potential units
- 410,619campaign-wide
Defect and consequence
Defect: Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.
Why it matters: Air bags that do not deploy as intended can increase the risk of injury in a crash.
Remedy
Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC226.
Owner notification: March 21, 2022 · Filing manufacturer: Kia Motors America
02 / COMPONENT BREADTH