01 / OFFICIAL CAMPAIGNS
2016 Kia Soul EV recall campaigns
NHTSA 23V724000
- Component
- ELECTRICAL SYSTEM, POWER TRAIN
- Report received
- October 26, 2023
- Potential units
- 6,262campaign-wide
Defect and consequence
Defect: Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on.
Why it matters: Unintended vehicle movement can increase the risk of a crash.
Remedy
Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC287. This recall expands and replaces recall number 20V-389. Vehicles previously repaired under 20V-389 will need to have the new remedy completed.
Owner notification: December 21, 2023 · Filing manufacturer: Kia America, Inc.
NHTSA 23V218000
- Component
- ELECTRICAL SYSTEM
- Report received
- March 29, 2023
- Potential units
- 2,689campaign-wide
Defect and consequence
Defect: Kia America, Inc. (Kia) is recalling certain 2015-2019 Soul EV vehicles equipped with an E400 battery. The high-voltage battery pack may experience an electrical short-circuit while driving.
Why it matters: A battery electrical short-circuit increases the risk of a fire.
Remedy
Dealers will update and/or replace the battery management system and software, as necessary, free of charge. The new software will illuminate the EV warning light, limit charging capacity, and reduce vehicle power if abnormal voltage is detected. If this occurs, the battery will be replaced, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC267.
Owner notification: August 18, 2023 · Filing manufacturer: Kia America, Inc.
NHTSA 20V389000
- Component
- ELECTRICAL SYSTEM, POWER TRAIN
- Report received
- July 2, 2020
- Potential units
- 3,714campaign-wide
Defect and consequence
Defect: Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the Park 'P' position and the parking brake is not applied.
Why it matters: Unintended vehicle movement can increase the risk of a crash.
Remedy
Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191.
Owner notification: August 7, 2020 · Filing manufacturer: Kia Motors America
NHTSA 17V608000
- Component
- STEERING
- Report received
- September 29, 2017
- Potential units
- 342,381campaign-wide
Defect and consequence
Defect: Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.
Why it matters: If the pinion gear separates, steering will be lost, increasing the risk of a crash.
Remedy
Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.
Owner notification: November 16, 2017 · Filing manufacturer: Kia Motors America
02 / COMPONENT BREADTH