01 / OFFICIAL CAMPAIGNS
2019 Heartland Milestone recall campaigns
NHTSA 20V643000
- Component
- STRUCTURE
- Report received
- October 19, 2020
- Potential units
- 104campaign-wide
Defect and consequence
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019-2020 Milestone fifth-wheel trailers. The outriggers may bend due to loading within the rear storage area.
Why it matters: If the outriggers bend, it can negatively affect vehicle handling, increasing the risk of a crash.
Remedy
Heartland will notify owners, and dealers will reinforce the frame, free of charge. The recall began December 4, 2020. Owners may contact Heartland customer service at 1-877-262-8032.
Owner notification: December 4, 2020 · Filing manufacturer: Heartland Recreational Vehicles, LLC
NHTSA 19V525000
- Component
- ELECTRICAL SYSTEM
- Report received
- July 12, 2019
- Potential units
- 5,598campaign-wide
Defect and consequence
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2017 Bighorn Traveler, 2016-2020 Elkridge, Elkridge Ex, 2019-2020 Milestone, 2017-2018 North Peak, 2016-2017 Oakmont, 2017-2020 Pioneer FW, 2016-2018 Prowler FW, 2017-2019 Sundance and Sundance XLTFW trailers. The A/C electrical connector may have been improperly installed, possibly causing increased electrical resistance and the connection to overheat.
Why it matters: Overheating of the connection can increase the risk of a fire.
Remedy
Heartland will notify owners, and dealers will correct the electrical connections, free of charge. The recall began on September 5, 2019. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.47.
Owner notification: September 5, 2019 · Filing manufacturer: Heartland Recreational Vehicles, LLC
NHTSA 18V896000
- Component
- EQUIPMENT
- Report received
- December 17, 2018
- Potential units
- 78campaign-wide
Defect and consequence
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain Milestone recreational trailers, model 377MB. The liquid propane (LP) gas hose for the water heater may have been improperly secured with a zip tie. If the zip tie fails, the hose may contact the tire.
Why it matters: If the LP hose contacts the tire, it can cause a propane leak, increasing the risk of a fire.
Remedy
Heartland will notify owners, and dealers will secure the hose with a P-clamp and replace the LP hose if damage is found, free of charge. The recall began February 11, 2019. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.44.
Owner notification: February 11, 2019 · Filing manufacturer: Heartland Recreational Vehicles, LLC
NHTSA 18V852000
- Component
- VISIBILITY
- Report received
- November 30, 2018
- Potential units
- 847campaign-wide
Defect and consequence
Defect: Heartland RV (Heartland) is recalling certain 2019 Heartland Elk Ridge, Milestone, Elk Ridge Express, Pioneer, Sundance, and Sundance XLT fifth-wheel recreational trailers. The forward reflectors on one or both sides may not have been installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment.".
Why it matters: If the reflectors are missing, the trailer may have reduced visibility to other drivers, increasing the risk of a crash.
Remedy
Heartland will notify owners, and dealers will install the missing reflectors, free of charge. The recall began December 26, 2018. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.43.
Owner notification: December 26, 2018 · Filing manufacturer: Heartland Recreational Vehicles, LLC
02 / COMPONENT BREADTH