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RECALLROADTHE CAMPAIGN RECORD

MODEL-YEAR RECALL REPORT

2018 Mercedes-Benz S560 recalls

NHTSA's September 21, 2026 snapshot lists 10 safety recall campaigns for the 2018 Mercedes-Benz S560, spanning 9 component groups. A model match does not confirm that a specific VIN is included.

Official source: NHTSA recall campaign file · Snapshot September 21, 2026

Distinct campaigns10not VIN-specific
Component groups9distinct top-level categories
Latest recordMarch 19, 2021report received
VIN resultNot checkeduse official lookup

01 / OFFICIAL CAMPAIGNS

2018 Mercedes-Benz S560 recall campaigns

The 2018 Mercedes-Benz S560 report contains 10 distinct NHTSA campaigns; the most recently received record is campaign 21V197000 dated March 19, 2021.
Component
STRUCTURE
Report received
March 19, 2021
Potential units
15,096campaign-wide
Defect and consequence

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.

Why it matters: The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy

Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Owner notification: September 3, 2021 · Filing manufacturer: Mercedes-Benz USA, LLC

Component
COMMUNICATION
Report received
February 12, 2021
Potential units
67campaign-wide
Defect and consequence

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.

Why it matters: A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy

MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.

Owner notification: March 31, 2021 · Filing manufacturer: Mercedes-Benz USA, LLC

Component
COMMUNICATION, ELECTRICAL SYSTEM
Report received
February 5, 2021
Potential units
1,292,258campaign-wide
Defect and consequence

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Why it matters: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

Owner notification: March 12, 2021 · Filing manufacturer: Mercedes-Benz USA, LLC

Component
ELECTRICAL SYSTEM, SEAT BELTS
Report received
July 31, 2020
Potential units
56campaign-wide
Defect and consequence

Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300, C300 Coupe, CLS450, E450 Coupe and S450, 2017-2019 E300, 2018 E400 Coupe, E400 Stationwagon, and 2018-2019 S560 vehicles that have previously had the instrument cluster replaced. The software in the replaced instrument cluster may cause the seat belt warning system to not operate properly, only displaying a solid warning light if either the driver or passenger seat belt is unfastened, instead of a blinking light with an audible tone.

Why it matters: Without the audible tone and blinking warning light to remind the front seat occupants that their seat belts are not buckled, they may forget to buckle their seat belt, increasing their risk of injury in the event of a crash.

Remedy

MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began September 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080015.

Owner notification: September 8, 2020 · Filing manufacturer: Mercedes-Benz USA, LLC.

CAMPAIGN

NHTSA 20V173000

Component
ENGINE
Report received
March 20, 2020
Potential units
9,791campaign-wide
Defect and consequence

Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 S560 and Maybach S560 vehicles equipped with 4.0L 8-cylinder gasoline-engines. Two engine oil plugs may not withstand high engine loads while driving, possibly resulting in an engine oil leak.

Why it matters: An engine oil leak can spill on to the road and cause slippery road conditions. Additionally, if the engine runs out of oil it can cause an engine stall while driving. Either of these scenarios can increase the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will reinforce the engine oil plugs by adding a retaining plate, free of charge. The recall began August 11, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060018.

Owner notification: August 11, 2020 · Filing manufacturer: Mercedes-Benz USA, LLC.

CAMPAIGN

NHTSA 19V915000

Component
SERVICE BRAKES, HYDRAULIC
Report received
December 20, 2019
Potential units
75campaign-wide
Defect and consequence

Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 S560 and S450 vehicles. These vehicles may be equipped with front brake components (brake discs, calipers, and pads) with different dimensions than specified for the vehicle.

Why it matters: The incorrect size brake components may lead to the wrong replacement components fitted to the vehicle during brake repairs, possibly affecting braking performance and increasing the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will replace the front brake system, free of charge. The recall began May 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030020.

Owner notification: May 8, 2020 · Filing manufacturer: Mercedes-Benz USA, LLC.

CAMPAIGN

NHTSA 19V821000

Component
ENGINE AND ENGINE COOLING
Report received
November 15, 2019
Potential units
6campaign-wide
Defect and consequence

Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 S560, S560 Cabriolet, and S560 4MATIC vehicles equipped with 8-cylinder gasoline engines. The threaded connection between the camshaft idler gear and the crankcase may be improperly tightened, possibly causing the idler gear to detach from the crankcase.

Why it matters: A detached idler gear can damage the engine, resulting in a stall and increasing the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will replace the engine, free of charge. The recall began February 21, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020013.

Owner notification: February 21, 2020 · Filing manufacturer: Mercedes-Benz USA, LLC.

CAMPAIGN

NHTSA 18V910000

Component
LANE DEPARTURE, STEERING
Report received
December 19, 2018
Potential units
6,200campaign-wide
Defect and consequence

Defect: Mercedes-Benz USA, LLC. (Mercedes) is recalling certain 2018 S450 4MATIC, S560 4MATIC Coupe, S63 AMG 4MATIC Coupe, Maybach S560 4MATIC, S560 4MATIC, S63 AMG and S63 AMG 4MATIC Cabrio vehicles. The Hands-off-Detection system may malfunction, causing the Active Steering Assist system to remain engaged despite the driver's hands not being on the steering wheel for a prolonged period of time.

Why it matters: If the system remains active despite the driver not having their hands on the wheel, the driver's inattention may increase the risk of crash.

Remedy

Mercedes has notified owners, and dealers will update the software of the steering control unit, free of charge. The recall began May 13, 2019. Owners may contact Mercedes customer service at 1-800-367-6372. MBUSA's number for this recall is 2019040024.

Owner notification: May 13, 2019 · Filing manufacturer: Mercedes-Benz USA, LLC.

CAMPAIGN

NHTSA 18V908000

Component
LANE DEPARTURE, STEERING
Report received
December 19, 2018
Potential units
5,754campaign-wide
Defect and consequence

Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 AMG S63 4MATIC coupe, AMG S63 4MATIC sedan, AMG S63 4MATIC Cabriolet, S450 4MATIC sedan, S560 4MATIC coupe, S560 4MATIC sedan, and Maybach S560 4MATIC vehicles. Due to an incorrect steering boot installation, the Active Steering Assist system may remain engaged despite the driver's hands not being on the steering wheel for a prolonged period of time.

Why it matters: If the system remains active despite the driver not having their hands on the wheel, the driver's inattention may increase the risk of crash.

Remedy

MBUSA has notified owners, and dealers will inspect the vehicles and correct the steering boot installation, as necessary, free of charge. The recall began May 13, 2019. Owners may contact Mercedes Benz customer service at 1-800-367-6372. MBUSA's number for this recall is 2019040025.

Owner notification: May 13, 2019 · Filing manufacturer: Mercedes-Benz USA, LLC.

CAMPAIGN

NHTSA 18V407000

Component
ELECTRICAL SYSTEM
Report received
June 15, 2018
Potential units
1,701campaign-wide
Defect and consequence

Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 Mercedes-Maybach S560 and S560 4Matic and Mercedes S450 4Matic, S450, S560, S560 4Matic, and S560 Coupe 4Matic vehicles. The electrical power bars inside the pre-fuse box in the trunk may not have been secured properly.

Why it matters: If the power bars are not properly secured, it can cause higher electrical resistance increasing the risk of a fire. Additionally, an intermittent contact between the power bars could lead to a loss of vehicle functions. The engine operation, the seat belt functions and the instrument cluster could be impaired, increasing the risk of a crash and injuries.

Remedy

MBUSA will notify owners, and dealers will inspect the pre-fuse box, replacing it as necessary, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018080001.

Owner notification: August 30, 2018 · Filing manufacturer: Mercedes-Benz USA, LLC.

02 / COMPONENT BREADTH

What defects are listed for the 2018 Mercedes-Benz S560?

The most frequent component groups in 2018 Mercedes-Benz S560 campaign records are Electrical System (3), Lane Departure (2), Steering (2), Communication (2), Engine And Engine Cooling (1); these counts describe filed campaigns rather than observed failure rates.
Electrical System3
Lane Departure2
Steering2
Communication2
Engine And Engine Cooling1

03 / MODEL-YEAR CONTEXT

How the 2018 Mercedes-Benz S560 compares across model years

RecallRoad publishes 2 model-year reports for the Mercedes-Benz S560, spanning 2018–2019; each year keeps its NHTSA campaign count separate.
Open the complete Mercedes-Benz S560 model history →