01 / OFFICIAL CAMPAIGNS
2018 Mack Pinnacle (Cxu) recall campaigns
NHTSA 21V233000
- Component
- ELECTRONIC STABILITY CONTROL (ESC)
- Report received
- April 1, 2021
- Potential units
- 557campaign-wide
Defect and consequence
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 136, "Electronic Stability Control Systems on Heavy Vehicles.".
Why it matters: A vehicle that drifts out of its lane increases the risk of a crash.
Remedy
Mack will notify owners, and dealers will reprogram the vehicle control units, free of charge. The recall began on April 21, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0423.
Owner notification: April 21, 2021 · Filing manufacturer: Mack Trucks, Inc.
NHTSA 19V047000
- Component
- POWER TRAIN
- Report received
- January 21, 2019
- Potential units
- 11campaign-wide
Defect and consequence
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2018 Anthem (AN) and Pinnacle (CXU) vehicles, equipped with an automated manual transmission. An internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movement.
Why it matters: Unintended vehicle movement can increase the risk of a crash.
Remedy
Mack has notified owners, and dealers will update the software or replace the clutch, as necessary, free of charge. The recall began on January 25, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0415.
Owner notification: January 25, 2019 · Filing manufacturer: Mack Trucks, Inc.
NHTSA 18V152000
- Component
- ELECTRICAL SYSTEM, EXTERIOR LIGHTING, INTERIOR LIGHTING, VISIBILITY
- Report received
- March 6, 2018
- Potential units
- 135campaign-wide
Defect and consequence
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2018 Anthem (AN), Granite (GU), and Pinnacle (CXU, PI) trucks. An electrical overload condition may cause the light control module (LCM) to fail, resulting in the loss of the exterior lighting, interior dashboard lighting, and the windshield wipers.
Why it matters: Loss of lighting or windshield wiper function can increase the risk of a crash.
Remedy
Mack will notify owners, and dealers will replace and reprogram the LCM, free of charge. The recall began on March 23, 2018. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0409.
Owner notification: March 23, 2018 · Filing manufacturer: Mack Trucks, Inc.
02 / COMPONENT BREADTH