01 / OFFICIAL CAMPAIGNS
2018 Freightliner Sprinter 2500 recall campaigns
NHTSA 20V663000
- Component
- STEERING
- Report received
- October 28, 2020
- Potential units
- 47,667campaign-wide
Defect and consequence
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.
Why it matters: The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.
Owner notification: December 23, 2020 · Filing manufacturer: Daimler Vans USA, LLC
NHTSA 20V156000
- Component
- EQUIPMENT
- Report received
- March 18, 2020
- Potential units
- 332campaign-wide
Defect and consequence
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The spare tire label indicating the maximum speed may have not been affixed to the spare tire.
Why it matters: Without the label, an operator may be unaware of the maximum speed limit of the spare tire and operate the vehicle at a excessive speed, increasing the risk of tire failure and a crash.
Remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will attach the speed limitation label on the spare wheel, free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEGREPP.
Owner notification: May 15, 2020 · Filing manufacturer: Daimler Vans USA, LLC
NHTSA 20V155000
- Component
- EQUIPMENT
- Report received
- March 18, 2020
- Potential units
- 289campaign-wide
Defect and consequence
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The spare tire label may indicate the maximum speed at 55 kilometers per hour (kph) rather than as 34 miles per hour (mph).
Why it matters: With only the metric speed listed on the spare tire label, the driver could misinterpret the kph as mph and operate the vehicle with the spare tire installed at higher speeds than the tire can withstand, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace it with the label with the correct maximum speed information indicated in miles per hour, free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEGRESS.
Owner notification: May 15, 2020 · Filing manufacturer: Daimler Vans USA, LLC
NHTSA 19V695000
- Component
- AIR BAGS
- Report received
- October 2, 2019
- Potential units
- 1,232campaign-wide
Defect and consequence
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The airbag systems may not have been activated after vehicle production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection.".
Why it matters: An inactive airbag system can increase the risk of injury in the event of a crash.
Remedy
DVUSA will notify owners, and dealers will inspect the vehicles to determine if the airbag systems have been activated, correcting them as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019. The recall began February 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3AIRIGEL.
Owner notification: February 10, 2020 · Filing manufacturer: Daimler Vans USA, LLC
NHTSA 19V665000
- Component
- LATCHES/LOCKS/LINKAGES
- Report received
- September 18, 2019
- Potential units
- 5,626campaign-wide
Defect and consequence
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The screw connection on the upper hood catch may have been improperly tightened. As a result, factors such as the vehicle's speed, wind resistance and road conditions may cause the hood to open while the vehicle is being driven.
Why it matters: A hood that opens while driving can reduce the driver's visibility, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will inspect the screw connection, tightening it as necessary, free of charge. The recall began November 1, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HAUBOSS.
Owner notification: November 1, 2019 · Filing manufacturer: Daimler Vans USA, LLC
NHTSA 19V507000
- Component
- VISIBILITY
- Report received
- July 2, 2019
- Potential units
- 1,079campaign-wide
Defect and consequence
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500 and 4500 vehicles. The rear side windows may be single-pane safety glass instead of laminated safety glass.
Why it matters: In the event of a side impact crash or vehicle rollover, the fitted side windows may not adequately protect the rear occupants from being ejected, increasing their risk of injury.
Remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner dealers will replace the single-pane safety glass with laminated safety glass., free of charge. DVUSA issued owners an interim notification on August 16, 2019. The recall began January 21, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERGLAS.
Owner notification: January 21, 2020 · Filing manufacturer: Daimler Vans USA, LLC
NHTSA 18V743000
- Component
- LATCHES/LOCKS/LINKAGES
- Report received
- October 24, 2018
- Potential units
- 76campaign-wide
Defect and consequence
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2018 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. The right side door latches may have been built with incorrect components. As a result, when the doors are electronically unlocked, the right-side doors may not be able to be opened from inside or outside of the vehicle.
Why it matters: In the event of a crash, if the right side doors cannot be opened, it could increase the risk of injury.
Remedy
DVUSA will notify owners, and dealers will inspect and replace the locks if necessary, free of charge. The recall began January 31, 2019. Owners may contact DVUSA at 1-877-762-8267.
Owner notification: January 31, 2019 · Filing manufacturer: Daimler Vans USA, LLC
02 / COMPONENT BREADTH