OFFICIAL CAMPAIGN FILE

NHTSA campaign 19V507000

NHTSA campaign 19V507000 covers 16 published year-and-model reports from 2 makes in this index and lists 1,079 potentially affected units campaign-wide. VIN eligibility must be checked separately.

Report received July 2, 2019 · Snapshot September 21, 2026

01 / DEFECT RECORD

What NHTSA campaign 19V507000 says

NHTSA campaign 19V507000 identifies VISIBILITY and states that In the event of a side impact crash or vehicle rollover, the fitted side windows may not adequately protect the rear occupants from being ejected, increasing their risk of injury.

Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500 and 4500 vehicles. The rear side windows may be single-pane safety glass instead of laminated safety glass.

Consequence summary

In the event of a side impact crash or vehicle rollover, the fitted side windows may not adequately protect the rear occupants from being ejected, increasing their risk of injury.

02 / CORRECTIVE ACTION

Remedy for NHTSA campaign 19V507000

For NHTSA campaign 19V507000, the filed corrective action says: DVUSA will notify owners, and Mercedes-Benz or Freightliner dealers will replace the single-pane safety glass with laminated safety glass., free of charge. DVUSA issued owners an interim notification on August 16, 2019. The recall began January 21, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERGLAS.

DVUSA will notify owners, and Mercedes-Benz or Freightliner dealers will replace the single-pane safety glass with laminated safety glass., free of charge. DVUSA issued owners an interim notification on August 16, 2019. The recall began January 21, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERGLAS.

Owner notification: January 21, 2020
Filing manufacturer: Daimler Vans USA, LLC
Component groups: VISIBILITY

03 / PUBLISHED VEHICLES

Vehicles listed under NHTSA campaign 19V507000

RecallRoad links 16 year-and-model reports associated with NHTSA campaign 19V507000; the list reflects published source rows, not individual VIN coverage.