01 / OFFICIAL CAMPAIGNS
2018 Forest River Rockwood recall campaigns
NHTSA 19V084000
- Component
- LATCHES/LOCKS/LINKAGES
- Report received
- February 8, 2019
- Potential units
- 85campaign-wide
Defect and consequence
Defect: Forest River, Inc. (Forest River) is recalling certain 2018-2019 Rockwood and Flagstaff recreational trailers. The bunk bed door latch fasteners that secure the bunk bed door closed may fail, allowing the door to open while moving.
Why it matters: If the exterior bunk bed door opens unexpectedly while the trailer is being towed, it can increase the risk of a crash.
Remedy
Forest River has notified owners, and dealers will install the correct fasteners for the bunk bed door latches, free of charge. The recall began February 25, 2019. Owners may contact Forest River customer service at 1-574-642-8943. Forest River's number for this recall is 10D-0950.
Owner notification: February 25, 2019 · Filing manufacturer: Forest River, Inc.
NHTSA 18V527000
- Component
- EQUIPMENT
- Report received
- August 13, 2018
- Potential units
- 2,582campaign-wide
Defect and consequence
Defect: Forest River, Inc. (Forest River) is recalling certain 2019 Coachmen Work and Play and Adrenaline recreational trailers, 2018-2019 Forest River Forester and XLR recreational trailers and 2018 Forest River Rockwood recreational trailers. The awning may deploy while moving.
Why it matters: If the awning deploys while moving, there would be an increased risk of a crash.
Remedy
Forest River will notify owners, and dealers will replace the awning controller, free of charge. The recall began September 13, 2018. Owners may contact Coachmen customer service at 1-574-825-6302, Forester customer service at 1-574-206-7600, Rockwood customer service at 1-574-642-4053, XLR Toyhauler customer service at 1-574-642-0432, or Lippert customer service at 1-574-538-4514 or [email protected]. Forest River's number for this recall is 51-0715.
Owner notification: September 13, 2018 · Filing manufacturer: Forest River, Inc.
NHTSA 18V475000
- Component
- SUSPENSION
- Report received
- July 18, 2018
- Potential units
- 164campaign-wide
Defect and consequence
Defect: Forest River, Inc. (Forest River) is recalling certain 2018-2019 Forest River Rockwood and Flagstaff trailers. The inner wheel bearings may seize, which can cause the trailer wheels to lock-up.
Why it matters: If a wheel locks up, there would be an increased the risk of a crash.
Remedy
Forest River will notify owners, and dealers will replace the inner wheel bearings, free of charge. The recall began on August 13, 2018. Owners may contact Forest River customer service at 1-574-642-4053. Forest River's number for this recall is 10-0786.
Owner notification: August 13, 2018 · Filing manufacturer: Forest River, Inc.
NHTSA 18V051000
- Component
- EQUIPMENT
- Report received
- January 12, 2018
- Potential units
- 1,349campaign-wide
Defect and consequence
Defect: Forest River, Inc. (Forest River) is recalling certain 2018 Rockwood and Flagstaff, and Coachmen Freedom Express recreational trailers and 2017-2018 Palomino and XLR ToyHauler and Coachmen Viking recreational trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.
Why it matters: If the tongue jack retracts or extends unexpectedly, there could be an increased risk of a crash or injury.
Remedy
Forest River will notify owners, and a Forest River or a Lippert dealer will replace the power tongue jack, free of charge. The recall began on February 20, 2018. Rockwood and Flagstaff Owners may contact Forest River customer service at 1-574-642-5164; XLR ToyHauler owners can call 1-574-642-0432; Viking owners can call 1-269-467-4600; Freedom Express owners can call 1-574-825-8205; Palomino owners can call 1-269-432-3246. Lippert Customer service can be reached at 1-574-538-4514 or by email at [email protected]. Forest River's number for this recall is 51-0610.
Owner notification: February 20, 2018 · Filing manufacturer: Forest River, Inc.
NHTSA 17V677000
- Component
- EQUIPMENT
- Report received
- October 26, 2017
- Potential units
- 77campaign-wide
Defect and consequence
Defect: Forest River, Inc. (Forest River) is recalling certain 2017-2018 Rockwood and Flagstaff travel trailers. The slide room arm may contact and damage the passenger side rear tire.
Why it matters: The damaged tire may leak air, resulting in a loss of vehicle control and increasing the risk of a crash.
Remedy
Forest River will notify owners, and dealers will install a lift kit to elevate the chassis and replace any tire that has evidence of damage, free of charge. The recall began on November 30, 2017. Owners may contact Forest River customer service at 1-574-642-5164. Forest River's number 10-0588.
Owner notification: November 30, 2017 · Filing manufacturer: Forest River, Inc.
NHTSA 17V517000
- Component
- SUSPENSION
- Report received
- August 23, 2017
- Potential units
- 69campaign-wide
Defect and consequence
Defect: Forest River, Inc. (Forest River) is recalling certain 2018 Rockwood and Flagstaff recreational trailers equipped with Dexter Axles. The spindle nut on the axles may not have been torqued to the proper specifications.
Why it matters: The overtightened nut may cause the hub bearings to fail and the tire and rim to separate from the axle resulting in a loss of vehicle control, increasing the risk of a crash.
Remedy
Forest River will notify owners, and Dexter axle dealers will inspect and replace any suspect bearings, hubs, and spindle nuts, free of charge. The recall began on August 31, 2017. Owners may contact Forest River customer service at 1-574-642-5164 or Dexter Axle at 1-574-295-7888. Forest River's number for this recall is 10C-0496.
Owner notification: August 31, 2017 · Filing manufacturer: Forest River, Inc.
02 / COMPONENT BREADTH